Senior Operations Engineer, Sub-Same Day Field Engineering

Senior Operations Engineer, Sub‑Same Day Field Engineering

Job ID: | Amazon.com Services LLC

Application deadline: May 9, 2026

Amazon has built one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the deployment of advanced automation across our fulfillment network, Amazon continuously raises the bar for operational excellence and customer experience.

The Sub‑Same‑Day (SSD) Field Engineering team seeks an innovative and solutions‑oriented Senior Field Operations Engineer to support the deployment, optimization, and reliability of next‑generation fulfillment technologies across the SSD network. This role sits at the intersection of engineering and operations, working directly in the field to ensure complex automation systems are designed, implemented, and executed to deliver safe, stable, and scalable operations.

Key Responsibilities

• Lead the end‑to‑end lifecycle of complex cross‑functional engineering programs with significant operational impact, supporting new site launches, automation retrofits, and system performance improvements across the SSD network.
• Define project scope, objectives, delivery timelines, and budgets while analyzing operational and engineering data to drive measurable improvements in system performance, safety, and throughput.
• Develop deep technical expertise in material handling and automation systems, including system limitations, performance drivers, design constraints, and operational boundary conditions.
• Deep dive technical solutions involving advanced automation technologies, conveyor systems, material handling equipment (MHE), and vendor‑delivered systems to ensure solutions meet operational and reliability requirements.
• Lead coordination between internal engineering teams, operations, RME, and external vendors to deliver integrated solutions across equipment specification, material flow design, site layout, and system implementation.
• Facilitate and contribute to engineering and design reviews, assessing impacts to system architecture, facility operations, safety standards, and long‑term scalability.
• Manage project financials and vendor deliverables including RFP development, contract negotiations, change order management, purchase orders, and invoice validation.
• Build strong partnerships with SSD Fulfillment Center leadership and cross‑functional stakeholders including Operations, Launch, Facilities, Finance, Safety, and Process Engineering teams.
• Identify and lead process improvement initiatives that enhance system reliability, operational performance, and customer experience across multiple sites within a geographic region.
• Collaborate with internal teams and external vendors to deliver high‑quality, cost‑effective engineering solutions in fast‑paced and ambiguous operational environments.
• Travel up to 60% across North America, supporting site launches, retrofits, and operational engineering initiatives (may include multi‑week trips and occasional weekend support).

Basic Qualifications

• 5+ years of directly managing and responsible for multiple large projects.
• 5+ years of Reliability Program Manager experience.
• 5+ years of Microsoft Office products and applications experience.
• 5+ years of maintenance or engineering experience.
• 2+ years of commercial CO2 refrigeration applications experience.
• Bachelor's degree.
• Refrigeration Trade School certificate.
• Experience and strong technical background in relevant fields of automated or non‑automated material handling equipment.
• Work flexible schedule including weekends, nights, and holidays.

Preferred Qualifications

• Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field.
• Experience in Lean Management, Six Sigma, and other operations engineer tools.

Benefits

• Medical, Dental, and Vision Coverage.
• Maternity and Parental Leave Options.
• Paid Time Off (PTO).
• 401(k) Plan.
• Health insurance, flexible spending accounts, and other benefits (basic life, AD&D, supplemental life plans, EAP, mental health support, etc.).

Locations

Open to candidates in multiple U.S. locations. Travel up to 60% across North America.

USA, AZ, Tempe – $119,600.00 – $161,700.00 annually

USA, CO, Denver – $119,600.00 – $161,700.00 annually

USA, GA, Atlanta – $119,600.00 – $161,700.00 annually

USA, IL, Chicago – $119,600.00 – $161,700.00 annually

USA, MA, Boston – $119,600.00 – $161,700.00 annually

USA, MN, Minneapolis – $119,600.00 – $161,700.00 annually

USA, NC, Charlotte – $119,600.00 – $161,700.00 annually

USA, TN, Nashville – $107,600.00 – $145,600.00 annually

USA, TX, Irving – $119,600.00 – $161,700.00 annually

USA, VA, Arlington – $119,600.00 – $161,700.00 annually

Equal‑Opportunity Employer

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the Amazon accommodations page for more information.