Senior IT Business Partner Supply Chain

About Us:

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

Your Mission:

We are looking for a motivated and strategic Senior IT Business Partner Supply Chain to join our international IT team! In this role, you will partner with the Supply Chain organization to define and execute the technology roadmap across planning, logistics, purchasing, production, and quality management. Reporting to the IT leadership team, you will play a key role in analyzing, designing, and supporting the implementation of cutting-edge technology solutions, ensuring alignment with business objectives and enabling process improvements. Based in Milan, with frequent collaboration across Venchi’s regions, this role offers the opportunity to lead major IT initiatives while working closely with cross-functional teams, supply chain managers, and external partners. Occasional travel to our office in Castelletto Stura (CN) and internationally may be required for projects and business meetings.

Key Responsibilities:

• Partner with Supply Chain, Manufacturing, and Quality functions to define the IT roadmap and identify opportunities for process optimization.
• Lead the design and implementation of ERP and related systems, ensuring robust configuration, customization, and integration with business processes.
• Oversee and drive major IT initiatives for the Supply Chain function, ensuring successful project delivery and tangible business outcomes.
• Provide subject matter expertise on ERP systems and recommend best practices to enhance planning, production, logistics, and quality processes.
• Ensure effective project management, including resource planning, risk mitigation, and on-time delivery of initiatives.
• Manage relationships with external vendors and strategic partners to guarantee high-quality delivery and service.
• Stay up to date on emerging technologies and industry best practices, translating insights into actionable opportunities for the business.
• Support the adoption of new digital tools and ensure their value realization across the organization.

The Ideal Candidate:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or related field.
• 3+ years of proven experience with major ERP systems (SAP, Dynamics 365, Oracle), ideally within FMCG or Retail.
• Strong expertise in ERP supply chain functionalities – Microsoft Dynamics knowledge is a plus.
• Proactive, self-motivated, and strategic, with a strong problem-solving and customer-oriented mindset.
• Excellent project management skills, with the ability to manage multiple priorities and deliver impactful results.
• Strong communicator with the ability to foster relationships across business functions and external partners.
• Fluent in English (oral and written).
• Willingness to travel to Castelletto Stura and internationally for business and project needs.
• A hands-on professional eager to combine strategic vision with practical execution..
• ... and of course a chocolate and gelato lover!

What We Offer:

• Celebrate Success: Annual results-based bonus, with the option to convert it into welfare benefits.
• Lifelong Learning: Access unlimited world class content on a customized learning platform empowering you to continually grow and embody Venchi’s value of curiosity and excellence. In addition, you'll benefit from dedicated training plans for the development of your soft skills.
• Flexibility and Balance: Benefit from flexible working hours and hybrid work options.
• Global Vision, Local Flavour: Join a passionate, creative team where innovation thrives. From our global HQ in the heart of the city, near our iconic stores, help bring the Venchi experience to life. Together, we craft excellence, from sourcing premium ingredients to delivering joyful moments worldwide.
• Exclusive Sweet Benefits: Enjoy a 30% discount in-store and 40% off our e-commerce platform. Plus, you will receive special gifts packed with Venchi’s finest chocolate. Benefit from tickets restaurant, access to two comprehensive welfare platforms, and additional private health insurance to enhance your personal well-being.

Join us at Venchi and help us bring the Italian way of life and delicious flavors to every corner of the world!

We look forward to hearing from you!