Senior IT Business Analyst – Operations

Who are we?

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Job Description

We are currently seeking a Senior IT Business Analyst to join our dynamic team in Piove di Sacco (PD), Italy . The Senior IT Business Analyst – Operations acts as a key interface between Operations, Supply Chain, Manufacturing, and IT. The role is responsible for translating business requirements into functional and technical specifications, ensuring that enterprise applications supporting operations are effectively designed, integrated, and continuously improved.

What kind of work will you be doing?

• Act as a trusted partner to Operations stakeholders (Planning, Manufacturing, Logistics, Inventory, Quality) to understand business needs and translate them into IT solutions.
• Analyze, design, and document end-to-end business processes across:
  • Demand & Supply Planning
  • Inventory Management
  • Manufacturing & Shop Floor Execution
  • Inbound and Outbound Logistics
  • Basic Quality Management processes
• Lead functional analysis activities for ERP-based operations processes, ensuring alignment with business objectives and global standards.
• Support the design, deployment, and continuous improvement of:
  • Advanced Planning Systems (APS) and their integration with ERP and downstream systems
  • Warehouse Management Systems (WMS) and their integration with ERP
  • Manufacturing Execution Systems (MES) and their integration with ERP and shop floor equipment
• Collaborate with Solution Architects, Developers, System Integrators, and Vendors to ensure coherent application architecture and seamless system integrations.
• Prepare high-quality functional and technical documentation, including:
  • Business Requirements Documents (BRD)
  • Functional Specifications (FS)
  • Technical Specifications (TS)
  • Process flows and integration diagrams
• Support project delivery activities, including solution validation, testing (SIT/UAT), defect triage, and go-live readiness.
• Contribute to governance, change management, and continuous improvement initiatives within the operations application landscape.

What will make you successful?

Professional Experience

• Minimum 7+ years of experience as an IT Business Analyst in:
  • Complex multinational organizations or
  • Top-tier consulting / system integration environments
• Proven experience supporting large-scale, enterprise operations and supply chain solutions.

Operations & Systems Knowledge

• Strong understanding of core operations processes:
  • Planning, Inventory, Manufacturing
  • Inbound & Outbound Logistics
  • Foundational Quality processes
• Solid experience managing operations processes within an ERP environment.
• Strong knowledge of Advanced Planning Systems (APS) and their integration with ERP and surrounding applications.
• Strong knowledge of Warehouse Management Systems (WMS), warehouse processes, and ERP integration.
• Strong knowledge of Manufacturing Execution Systems (MES), including:
  • Shop floor integration
  • ERP and application architecture alignment
• Preferred ERP: Oracle EBS (Release 12.9)

Soft Skills & Competencies

• Strong analytical and problem-solving skills, with the ability to understand complex business scenarios.
• Excellent communication skills, capable of engaging effectively with both business and technical stakeholders.
• Strong stakeholder management skills in multicultural, global environments.
• Structured and pragmatic approach to work, with attention to detail and quality.
• Solid project management skills, including planning, prioritization, and risk awareness.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Comfortable working in fast-paced transformation programs and evolving operational landscapes.

Education

• Master Degree in Management Engineering, Information Technology or other STEM related degrees.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.