Senior Human Resources Specialist

Who We Are

Spoki is a fast-growing tech startup transforming how companies communicate with their customers. We believe in the value of authentic conversations and in building trust-based relationships.

Our mission is to help millions of businesses improve marketing, sales, and customer support through a direct, fast, and personal communication channel, powered by artificial intelligence.

Guided by our core values — unwavering passion, customer success, teamwork, and an entrepreneurial mindset — we foster an environment where people can express their full potential.

About the Role

We are looking for a Senior Human Resources Generalist who will support the company’s growth with a strong focus on talent acquisition, HR operations, and organizational support .

The role will work closely with the HR team and department managers, supporting them in identifying needs, enhancing processes, and contributing to the reinforcement and development of our corporate culture.

Key Responsibilities

• Manage the full recruitment and selection process , from needs analysis to onboarding.
• Support managers in defining job profiles and required skills.
• Coordinate onboarding and training activities to ensure smooth integration of new hires.
• Handle operational HR tasks in compliance with the Commerce National Collective Agreement (CCNL Commercio) .
• Collaborate on the definition and implementation of HR policies related to welfare, development, and performance.
• Promote and strengthen a company culture based on collaboration, growth, and employee well-being.

The Ideal Candidate Will Have

• 3–5 years of experience in HR Generalist or similar roles, ideally in dynamic and growing environments.
• Proven expertise in talent acquisition and recruitment .
• Solid knowledge of labor regulations and the CCNL Commercio framework .
• Fluent English (Mandatory).
• Strong interpersonal, organizational, and problem-solving skills.
• Proactive, results-oriented, and process-driven mindset.

What We Offer

• Gross annual salary: €32,000 – €38,000
• Permanent, full-time contract.
• On-site work , San Vito dei Normanni (BR)
• Company laptop.
• Meal vouchers.
• Direct involvement in the growth of a scaling company.

Hiring Process

• Step 1 – Introductory Interview: an initial conversation to learn more about your background and motivations.
• Step 2 – Technical/HR Case Study: an in-depth discussion to assess your HR and recruitment expertise.
• Step 3 – Final Interview with the CEO: alignment on vision, values, and your potential contribution to Spoki’s success.