Senior Field Application Engineer

As a market leader in Consumer and SMB networking and a key player in the ISP market, TP-LINK ITALIA is looking for an experienced Senior Field Application Engineer to strengthen its Field / Network Engineering Team.

The successful candidate will play a strategic role in supporting major Internet Service Providers and key customers, contributing directly to the growth and development of TP-Link’s ISP business in Italy. This role offers high visibility and close collaboration with both local teams and TP-Link Corporate R&D.

The Senior Field Application Engineer will be involved in the design, validation and deployment of complex networking solutions, acting as a trusted technical advisor for customers and internal stakeholders. The role also includes mentoring junior engineers and contributing to technical best practices.

Key Responsibilities

• Provide advanced pre- and post-sales technical support to ISPs and key customers.
• Design, validate and troubleshoot complex network architectures (fixed and wireless).
• Act as technical interface between customers, sales teams and TP-Link Corporate R&D.
• Support field trials, proof-of-concept activities and large-scale deployments.
• Deliver technical training and workshops to customers and internal teams.
• Contribute to product feedback, certification processes and continuous improvement initiatives.
• Mentor junior engineers and support their technical growth.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in Electronic Engineering, Computer Engineering or Telecommunications Engineering.
• 5+ years of experience in a technical engineering role within the ISP, networking or telecommunications environment.
• Strong knowledge of IP networking and protocols (TCP/IP, routing, switching).
• Proven experience with Broadband access technologies (Fiber, xDSL, FWA, 5G).
• Solid understanding of Wireless LAN technologies, network security and QoS.
• Experience with cloud-based network management systems and/or IoT solutions is a plus.
• Strong problem-solving skills and ability to manage complex technical scenarios.
• Fluent in English and Italian (written and spoken).
• Excellent communication skills and customer-oriented mindset.
• Ability to work autonomously and collaboratively within cross-functional teams.
• Availability to travel within the national territory.

TP-LINK offers a great working environment, competitive salary and company bonus. We are a global company that values diversity and thrives on entrepreneurial values. Since the inauguration of the IT office (TP-Link Italy S.R.L ), the company has established remarkable growth and has been keen at sharing back with its employees.