Senior ER Consultant

Location

Multiples (Milan, Warsaw, Rome, Turin or Munich), Hybrid

About the role

As Senior ER Consultant within the Employee Relations team you will be accountable for the provision of employment law and case management advice and coaching to managers across Computershare. The role includes supporting people change programmes and participating in projects to improve the Employee Relations function.

Key Responsibilities

• Provide managers with advice and guidance on employee relations including disciplinaries, grievances, performance and sickness absence to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies
• Ensure cases are escalated and referred to the relevant teams where matters are highly complex, or involve high risk, in line with agreed escalation matrices
• Maintain integrity of records and documentation required for employee relations issues
• Partner with legal department and external advisors to solve complex ER issues and keep abreast of the changing legal landscape to ensure these are effectively implemented into company policies and procedures
• Identify themes and trends in order to provide training and upskilling to our managers across our business units
• Produce and analyse ER related data, identifying solutions as necessary and contribute to related People Team and business orientated projects, providing ER subject matter expertise
• Support allocated ER activities within change programmes across the organisation, collaborating with colleagues to ensure people changes are effectively managed and implemented
• Provide or ensure delivery of specialist advice and coaching to managers and employees to implement Employee Relations processes and policies, ensuring there is alignment across the organisation and that jurisdictional compliance is ensured with all advice provided
• Provide advice and input into wider People policies, including where there is local variance
• Ensuring our policies are up to date and legally compliant
• Support the wider People Team on people matters across Continental Europe, providing guidance on local employment law considerations, cultural practice, and jurisdictional variance

What you will bring to the role

We would expect you to have a working knowledge of People policies and practices, especially employment law and regulatory impacts with prior experience operating across Continental Europe. You will also bring an extended professional network you can tap into for Employee Relations issues, robust casework experience, and a passion for coaching and upskilling managers with a focus on excellent customer service.

What else are we looking for

• Relevant professional HR qualification or significant ER case management / litigation experience
• Effective communication skills, with the ability to articulate information clearly and concisely both verbally and in written format in English and German (Polish would also be beneficial)
• Strong ethics and values, identifies with and strongly aligns to our culture
• Successfully established and developed strong, trust-based relationships across all levels, through strong presence, gravitas, interpersonal and influencing skills
• Ability to work within remote teams and work collaboratively within a global environment
• Good knowledge of how a sizeable, commercial organisation works
• Experienced at working to tight deadlines and meeting or exceeding SLAs
• Highly organised with a methodical approach and an eye for detail
• Fluent in English, written and spoken

Benefits/Rewards

Rewards may vary depending on location.

Equal Opportunities

We are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.