Senior Consultant (ECM Solutions)

Role Overview

As part of our Professional Services unit, you will support our enterprise customers with the architecture of OpenText solutions (e.g. our xECM Platform) and their migration into the cloud. You will work closely with delivery, presales and sales colleagues to realize end‑to‑end projects, including AI projects.

Responsibilities

• Advise customers on the design, implementation and migration of OpenText Content Management and CCM solutions (including cloud implementations)
• Conduct detailed requirement analyses, examining business processes to identify suitable solutions
• Create solution concepts and technical documentation, including infrastructure and implementation plans
• Support with presales, technical escalations and alignments with customers
• Advise customers on best practices

Qualifications

• Several years of professional experience in ECM systems (or ERP or CRM)
• Proficiency in software development, e.g. in ABAP, .NET, web technologies
• Familiarity with IT architecture, client/server systems, cloud technologies, and databases
• Beneficial: knowledge of OpenText products (e.g. xECM, Archive Center) and SAP technologies (ECC, HANA, SuccessFactors)
• Project experience within cloud environments and knowledge of containerization
• Willingness to travel occasionally within Italy
• Fluency in Italian and English