Senior Client Advisor

Panerai · Remote, Toscana, Italia ·

Descrizione dell'offerta

YOUR MISSION


As a dedicated member of the Florence team, the Senior Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.


HOW WILL YOU MAKE AN IMPACT?

  • You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
  • You will demonstrate a strong sales mindset and identify business growth opportunities
  • You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
  • You will support after-sales clients with helpful solutions in accordance with Maison
  • procedures
  • You will become a brand ambassador and build a network of high potential clients


HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • With your empathy and natural curiosity , you will offer an unforgettable client experience and build a loyal client relationship
  • With your strong experience in sales and passion for watches , you will be able to reach the sales target and contribute to the team objectives
  • With your innovative ideas and never-ending creativity , you will contribute to pushing the boundaries and developing memorable events and client activation
  • With your digital skills , you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
  • Using your excellent structural and organisational skills , you will manage the boutique’s operations following the procedures and policies.


INTERVIEW PROCESS


1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call

2nd Stage – Interview with the Boutique Manager

3rd Stage – Interview with the HR Manager and Brand Manager


WHAT WE OFFER

  • CCNL Commercio
  • Salary Range 37K - 40K€
  • Annual bonus plan
  • Commission scheme
  • 8 EUR Meal Vouchers per working day
  • Welfare
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