Senior Business Analyst (with Telco experience)

Overview

We are looking for a Senior Demand Manager with telecommunications expertise to join our IT Demand Management Team in Turin. In this role, you will take ownership of a specific domain and manage the full lifecycle of IT demand, from intake through to prioritization.

In addition to demand portfolio responsibilities, you will also act as a Business Analyst during the early stages of project definition. This means playing a hands-on role in shaping initiatives by gathering requirements, contributing to business case development, and supporting high-level scoping.

Working in an international environment, you\'ll serve as a vital link between business units and IT delivery, ensuring that strategic priorities are well understood, structured, and ready for execution.

Who You Are

You are a results-driven and communicative professional who thrives at the intersection of business and IT. With a background in demand management or business analysis, you\'re comfortable navigating complex systems and aligning cross-functional teams toward common goals. You\'re analytical, detail-oriented, and capable of seeing both the big picture and the fine details. You enjoy being in a key strategic role and are motivated by creating structure and clarity in fast-paced environments.

What You\'ll Do

• Own and manage the IT demand pipeline for a specific business domain, serving as the primary liaison between business stakeholders and IT teams
• Collect and evaluate new demand requests, validating their strategic alignment, expected benefits, scope, and timing
• Conduct Business Analyst activities during early-stage project definition, including requirements gathering and initial scoping
• Organize and facilitate demand intake workshops with IT architects and business leads
• Maintain demand tracking and documentation in JIRA, ensuring accuracy and transparency across teams
• Support prioritization and governance processes by preparing decision-making inputs, value assessments, and business cases
• Collaborate with IT solution architects and delivery teams to assess technical feasibility and resource needs
• Provide clear, consistent updates on demand status, milestones, and interdependencies to leadership and stakeholders

What You\'ll Need

• 3-5 years of experience in IT demand management, business analysis, or a similar role
• Strong understanding of telecommunications systems; prior experience with a satellite telecom operator is a strong plus
• Proven ability to gather business requirements and contribute to early-stage project scoping
• Experience working with cross-functional and international teams in multicultural environments
• Fluency in English; Italian and/or French are plus
• Proficiency in demand/project management tools such as JIRA

Where You\'ll Work

White City London, UK/ Turin, Italy.

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