Senior Account Manager, Retail

Circana Talent Acquisition EMEA | Complexity into clarity

Overview

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through technology, analytics, data, and expertise, Circana provides clarity to help brands and retailers act to unlock business growth. Circana is a global company committed to inclusivity and belonging, with a focus on continuous learning and flexibility in work and personal life.

What will you be doing?

The Retail Account Manager builds solid relationships with and provides support to a selected portfolio of Retailer clients. The Manager handles all day-to-day servicing, contributes to revenue goals, and increases Circana penetration and value acknowledgment with key client contacts.

• Enhance Circana’s connection with Retailer Clients, building strategic relationships based on value.
• Manage and implement Circana’s strategic approach to the client, creating business insights, and supporting day-to-day needs.
• Contribute to team revenue and opportunity pipeline, achieving commercial target on his/her client portfolio.
• Partner with cross-functional departments and team members to bring the right solutions to the client.
• Create high client satisfaction by managing expectations and providing excellent customer service.
• Understand and communicate complex data in an easily digestible format.

Requirements

• 4+ years’ experience in client service research within market research (consumer, POS, custom, and/or syndicated research).
• Bachelor's degree or equivalent.
• Ability to synthesize data and develop meaningful conclusions/insights using data.
• Excellent presentation skills and understanding of the selling process.
• Proven ability to quickly learn proprietary software/database applications.
• Expert in all MS Office products- Excel, PowerPoint, Word.
• Strong team player with open and curious mindset
• Fluent in English

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

Milan, Italy

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Market Research

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