SAP BASIS & HANA Consultant - Italian Speaker

Job Title

SAP BASIS & HANA Consultant – Italian Speaker

Permanent / Full‑time / Remote

Job Summary

We are looking for a skilled SAP BASIS & HANA Consultant who is fluent in Italian to support our SAP Enterprise Cloud Services projects. The candidate will focus on customer onboarding, technical support, and project delivery across our global customer base.

Responsibilities

• Support sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
• Contribute to onboarding/transitioning customers to SAP Enterprise Cloud Services
• Orchestrate overall service/project delivery according to planned scope, budget, and milestones
• Assist in de‑escalations of critical customer situations
• Collaborate with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams, and SAP Product Support for critical incidents
• Participate in customer release and maintenance activities
• Support customers on technical requirements throughout their lifecycle within the SAP Enterprise
• Execute and support problem management and continuous improvement efforts
• Coordinate with SAP stakeholders, including virtual customer success partners, to ensure customer success
• Review account status and analyze if an account needs to be transitioned to another team based on growth or complexity
• Facilitate systematic and rapid onboarding of associates, ensuring mandatory training documentation
• Enable continuous delta knowledge transfer on new topics and refresher sessions

Qualifications & Experience

• Minimum five years of technical expertise in SAP BASIS
• Hands‑on experience with HANA database
• Mandatory experience in SAP Upgrade & Migration (OS/DB)
• Experience integrating SaaS products (Ariba, Salesforce, C4S, etc.) with SAP Landscape a plus
• Hands‑on experience with a major cloud provider (AWS, Azure, GCP) required
• Italian – C2 or native speaker
• English – B2 or higher
• Five to six years of experience with multinational software/IT organizations
• Five years of SAP Basis S/4HANA knowledge
• Two or more years of cloud knowledge (e.g., Solution Management, Consulting, or Delivery Program management)

Benefits

• Comprehensive benefits for all employees
• Opportunities for learning and career development at every level
• Virtual‑first work environment with real flexibility and work‑life integration

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal‑opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.