Sales Trainee - Bagni di Pisa & Grotta Giusti

Job Aims & Requirements

• Extremely organized, able to set high standards, incredibly motivated to overachieve performance.
• A young and talented person, looking for sales opportunity.
• Results‑oriented with excellent analytical and computer skills.
• Excellent communication and presentation skills.
• Proactive, independent, decisive.
• Mandatory fluent in Italian & a good level of English (B2 or C1).

This position will be both based at the Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection and at the Bagni di Pisa Palace & Thermal Spa. The two locations are nearly 40 kilometers distanced. The board and lodging are not included for this job offer.

Role: Scope

Sales activities

• Participate alongside colleagues in designated trade, service, and community associations.
• Supporting the sales department in representing Grotta Giusti and Bagni di Pisa on sales calls, workshops, and trade shows assigned by the manager.
• Monitor competitive hotels to ensure continual market share improvement, analyse and report the results.
• Pro‑actively plan and execute weekly sales appointments, sales promotion, and follow‑ups, "bring back old business" actions to achieve and exceed the revenue targets.
• Constantly and timely update CRM software with sales calls, account information, tasks, projects etc.
• Review customer base to determine new opportunities for account penetration.
• Contribute ideas to improve the products and services offered.
• Capitalize and leverage upon Marriott and LHW sales and marketing programs, resources, and international sales offices to maximise the impact of the Marriott and LHW system.
• Constantly develop the opportunities with territory and local community to increase revenues for Spa and F&B, organising and monitoring monthly events and promotions for non‑resident and resident guests.
• Help and assist the sales manager and the sales executive in digital and social media activities.
• Support the hotel in reporting, preparation of meetings and presentations.

Internal Communication activities

• Maintain a cooperative working relationship with other departments.
• Create a positive working environment and act as a team player.
• Make sure that brand standards are met at all levels and adjust where needed.
• Participate in meetings when required sharing key information on sales activities, special bookings, business forecasts, competition, etc.
• Prepare reports as required.

Core Competencies

• Plan, organise, and use a systematic approach to get things done.
• Manage time effectively, prioritise actions and manage tasks through to completion, actively seek opportunities to develop and learn from experience.
• Communicate openly and clearly both verbally and in writing. Pitch information at the appropriate level. Listen to the needs of others before contributing.
• Develop positive working relationships at all levels.
• Continually seek innovative solutions. Make a conscious decision to go for action.
• Not afraid to commit mistakes and learn from them. Accept personal responsibility to make things happen. Constantly review to improve.
• Think ahead, develop contingency plans where necessary. Have a drive and determination to succeed.
• Contribute and be effective when team‑working with peers.
• Gain commitment to action from a range of people.
• Adapt quickly and positively to new situations. Continue to be productive in changing circumstances.
• A passion for sales and target‑based performance.

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