Sales Support Specialist

At APP Group , we’re not just supplying sustainable paper and packaging, we’re reshaping the future of responsible business. As one of the world’s largest integrated pulp and paper companies, with over 100,000 employees delivering products to more than 150 countries, APP Group combines global scale with local agility.

We are looking for a Sales Support Specialist who can manage the operational side of sales and actively contribute to commercial activity. You will engage customers, support revenue generation, and work closely with the sales team.

This is not a passive support role.

What you’ll do:

• Manage and process purchase orders (POs) accurately and efficiently
• Follow up on payments and support accounts receivable (AR) collection
• Engage directly with customers via phone and email
• Support quotations, pricing, and day-to-day commercial activities
• Maintain customer records and sales documentation
• Coordinate internally to ensure smooth order fulfillment

✅ What matters:

• You work independently and take ownership
• You are comfortable contacting customers and driving responses
• You have a commercial mindset , not just an administrative one
• You thrive in a fast-paced, sales-driven environment

Requirements:

• 8-12 years in sales support / inside sales / commercial admin
• Degree required
• Strong MS Excel and SAP skills are required
• Fluent English
• Industry experience (paper, packaging, tissue, pulp or related) is advantageous, not essential

Why this role?

This role offers exposure to commercial activities and customer interaction beyond traditional sales support. For individuals with ambition, it creates a pathway toward more commercially focused roles over time.

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Equal Opportunity

APP is an equal opportunity employer . We value diversity and inclusion and welcome applications from all qualified candidates.

Interested?

Apply now to join APP’s international commercial team.