Sales Operations Planning Manager

We are a world‑leading producer of professional coffee and vending machines for out‑of‑home consumption. We serve about 10,000 customers across hotels, restaurants, office buildings, and public spaces.

Opportunity

Sales & Operations Planning Manager

The S&OP Manager will define, implement, and manage the Sales & Operations Planning process, ensuring alignment between market demand, production capacity, and company strategy.

Responsibilities

• S&OP Process Management: Coordinate and lead the monthly S&OP cycle (Demand Review, Supply Review, Pre‑S&OP, Executive S&OP); ensure sales forecast quality and reliability; facilitate cross‑functional decision‑making processes.
• Demand Planning: Collaborate with Sales and Marketing to develop accurate forecasts for professional coffee and vending machines; analyze market trends, seasonality, and product launches; monitor KPIs such as forecast accuracy, bias, and service level.
• Supply Planning & Production Capacity: Align demand with production capacity and supplier availability; identify production constraints and propose solutions (e.g., outsourcing, production mix adjustments); support Master Production Schedule planning.
• Product Portfolio Management: Collaborate with R&D and Product Management on product lifecycle management (launches, phase‑outs); optimize product range complexity and SKU structure.
• Cross‑Functional Coordination: Interface with Supply Chain, Procurement, Manufacturing, Sales, and Finance; ensure alignment between commercial and operational objectives; support budgeting and financial planning processes.
• Analysis & Continuous Improvement: Monitor and analyze performance KPIs (OTIF, inventory turns, forecast accuracy); identify improvement opportunities within S&OP processes; implement digital tools and advanced planning models.

Qualifications

• Degree in Management Engineering, Economics, Supply Chain Management, or related field.
• At least 5 years of experience in S&OP, Demand Planning, or Supply Chain roles.
• Experience in manufacturing companies, preferably in professional equipment (food equipment, Ho.Re.Ca.) or home appliances.
• Advanced knowledge of S&OP/IBP processes.
• Experience with ERP systems (SAP, Oracle) and planning tools (APO, IBP, or similar).
• Excellent proficiency in Excel and data analysis tools.
• Strong analytical mindset and data‑driven approach.
• Leadership and ability to influence cross‑functional stakeholders.
• Problem‑solving skills and proactive attitude.
• Fluency in Italian and English.

Nice to have

• MBA or APICS certifications (CPIM, CSCP).
• Knowledge of Ho.Re.Ca. and vending channel dynamics.
• Familiarity with complex electromechanical products (espresso machines, vending machines).
• Experience managing global and multi‑site supply chains.

What we offer

• Permanent full‑time contract.
• Benefits: Smart working, company canteen, competitive salary.

Workplace

Valbrembo (BG)

Equal Employment Opportunity

We are committed to guaranteeing equal employment opportunities. We believe in respect, trust, and empathy, in a work environment without discrimination. We select candidates regardless of ethnicity, gender, age, disability, socioeconomic background or any other legally protected characteristic or conduct. Throughout the recruiting and hiring process, the Company promotes the principles of equal opportunities, non‑discrimination and transparency.