Sales Operations Planning Manager

Who we are

Evoca Group is a world-leading producer of professional coffee and vending machines for out-of-home consumption, anchored in more than 90 years of coffee and vending heritage. Together, our broad portfolio of brands offers a complete range of products to bring great coffee and vending products to our ~10,000 customers — serving consumers across hotels, restaurants, office buildings, public spaces, and more.

Opportunity

We are looking for a Sales & Operations Planning Manager. The S&OP Manager is responsible for defining, implementing, and managing the Sales & Operations Planning process, with the objective of ensuring alignment between market demand, production capacity, and company strategy.

Your responsibilities will be:

S&OP Process Management:

• Coordinate and lead the monthly S&OP cycle (Demand Review, Supply Review, Pre-S&OP, Executive S&OP),
• Ensure sales forecast quality and reliability
• Facilitate cross-functional decision-making processes

Demand Planning:

• Collaborate with Sales and Marketing to develop accurate forecasts for professional coffee machines and vending machines
• Analyze market trends, seasonality, and product launches
• Monitor KPIs such as forecast accuracy, bias, and service level

Supply Planning and Production Capacity:

• Align demand with production capacity and supplier availability
• Identify production constraints and propose solutions (e.g., outsourcing, production mix adjustments)
• Support Master Production Schedule (MPS) planning

Product Portfolio Management:

• Collaborate with R&D and Product Management on product lifecycle management (launches, phase-out)
• Optimize product range complexity and SKU structure

Cross-Functional Coordination:

• Interface with Supply Chain, Procurement, Manufacturing, Sales, and Finance
• Ensure alignment between commercial and operational objectives
• Support budgeting and financial planning processes

Analysis and Continuous Improvement:

• Monitor and analyze performance KPIs (OTIF, inventory turns, forecast accuracy)
• Identify improvement opportunities within S&OP processes
• Implement digital tools and advanced planning models

To be successful in this role you’ll need to have:

• Degree in Management Engineering, Economics, Supply Chain Management, or related fields.
• At least 5 years of experience in S&OP, Demand Planning, or Supply Chain roles
• Experience in manufacturing companies, preferably in the following sectors: Professional equipment (food equipment, Ho.Re.Ca.) or Home appliances
• Advanced knowledge of S&OP/IBP processes
• Experience with ERP systems (SAP, Oracle) and planning tools (e.g., APO, IBP, or similar)
• Excellent proficiency in Excel and data analysis tools
• Strong analytical mindset and data-driven approach
• Leadership and ability to influence cross-functional stakeholders
• Problem-solving skills and proactive attitude
• Fluency in Italian and English

Nice to have:

• MBA or APICS certifications (CPIM, CSCP)
• Knowledge of Ho.Re.Ca. and vending channel dynamics
• Familiarity with complex electromechanical products (e.g., espresso coffee machines, vending machines)
• Experience managing global and multi-site supply chains

What we offer:

• Permanent full – time contract
• Benefits: Smart working, Company canteen, Competitive reward salary

Workplace: Valbrembo (BG)

We are committed to guarantee equal employment opportunities. We believe in respect, trust and empathy, in a work environment without discrimination.

We select candidates regardless of ethnicity, gender, age, disability, socioeconomic background or any other legally protected characteristic or conduct. During the entire recruiting and hiring process, the Company promotes the principles of equal opportunities, non-discrimination and transparency.