Sales Manager - Maternity Cover
Descrizione dell'offerta
Role Overview
We are currently looking for a Sales Manager (Maternity Cover) to join our boutique located in Piazza di Spagna, Rome.
As a Sales Manager, you will act as a true Brand Ambassador , leading by example on the sales floor and ensuring that every client receives an exceptional and memorable experience. You will play a key role in driving business performance, developing the team, and upholding the brand’s values, standards, and service excellence.
Your Contribution
- Partner closely with Store Management to achieve and exceed the boutique’s sales budget and business objectives.
- Drive a client-centric culture by consistently delivering an outstanding and elevated customer experience.
- Ensure full compliance with company policies, procedures, and guidelines, acting with integrity and professionalism at all times.
- Coordinate and oversee Front of House and Back of House activities in alignment with store guidelines and operational standards.
- Act as a role model for the sales team, inspiring excellence in service, sales performance, and brand representation.
- Take responsibility for the Mentoring Program , supporting the onboarding, training, and development of the team in line with company training guidelines.
- Monitor key performance indicators and support the implementation of strategies to optimize sales and operational efficiency.
What You Bring to the Team
- Fluency in Italian and English ; additional languages are considered a strong advantage.
- At least 5 years of relevant experience in retail, with proven exposure to a supervisory or managerial role.
- Strong knowledge of Client Ceremony and its application to enhance customer engagement and drive business growth.
- Solid understanding of visual merchandising principles and in-store presentation standards.
- Experience with stock management , inventory control, and product flow optimization.
- Familiarity with CRM tools, methods, and procedures to support client development and loyalty.
- Strong numerical skills with the ability to analyze sales data and performance indicators.
- A strong commercial mindset combined with a results-driven approach.
- Ability to foster teamwork, motivate others, and support the professional growth of team members.