Sales Development Representative (Sdr) – Ricasoli Travel

About Us Ricasoli Travel is an IATA‑accredited travel agency and private mobility company, part of Ricasoli Group, an international group operating across travel, executive mobility, hospitality, real estate and premium lifestyle services.

Services

Executive Chauffeur & Ground Transportation

Commercial Airline Ticketing & Travel Management

Private Jet & Helicopter Charter

Hotel Booking

Concierge & Bespoke Travel

Role Sales Development Representative (SDR) to join our commercial team and support the growth of Ricasoli Travel.

You will be responsible for managing inbound enquiries, qualifying opportunities, initiating conversations with prospective clients and supporting the sales process from first contact through to handover to Travel Advisors.

Key Responsibilities

Manage and qualify inbound leads received through Salesforce CRM and other channels

Contact prospective clients and understand travel requirements and business needs

Generate and develop new business opportunities with corporate clients and strategic accounts

Support Travel Advisors in converting opportunities into confirmed bookings

Execute structured follow‑up activities and maintain high responsiveness standards

Keep CRM records, pipelines and client information updated

Coordinate internally with operations and sales teams to ensure seamless handover

Contribute to commercial growth initiatives and market development

Requirements

Previous experience in sales, business development, account management or customer‑facing roles

Fluent English (written and spoken)

Professional Italian language skills

Strong communication and interpersonal abilities

Commercial mindset and proactive attitude

Comfortable interacting with corporate and premium clients

Interest in travel, aviation, hospitality and luxury services

CRM familiarity (Salesforce is a plus)

Active VAT registration (Partita IVA) or willingness to open one

Availability to work on‑site in Milan

Preferred Qualifications

Experience in travel, hospitality, luxury, mobility or aviation sectors

Experience with B2B lead generation and outbound prospecting

Additional languages are considered a plus

What We Offer

Freelance collaboration with fixed compensation and performance‑based incentives

Direct exposure to international clients and premium services

Training and support from experienced commercial teams

Opportunity to grow into Travel Advisor or Business Development roles

Dynamic and international working environment

Location Milan, Italy

Contract Type Freelance Collaboration (VAT Registered)

Availability Full‑time

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