Sales Development Advisor

We are looking to strengthen our team of Sales development advisors in Torino. As Sales development advisor, you drive market growth by proactively transforming customer insights into strategic sales opportunities, ensuring a seamless onboarding experience, and empowering clients through our digital platforms.

Your role and responsibilities

• You will take ownership of your assigned customer accounts, proactively reaching out to discuss their needs, maximize their potential, and generate revenue.
• You will proactively collaborate with your team members to share sales insights and opportunities, helping to refine and optimize account plans.
• You will use specific data-driven signals and campaigns to reach out to and develop customers, effectively generating new sales opportunities.
• You will handle all aspects of customer onboarding for their first TVH order, ensuring a successful and professional experience for every new client.
• You will guide, educate, and support your customers on how to use the eCommerce platform, enabling them to work effectively and autonomously.
• You will continuously develop your own technical understanding and commercial skills by participating in formal training, coaching, and market research.
• You will periodically attend trade fairs and events to promote the TVH product portfolio and expand your customer network.
• You will receive and follow up on multi-channel client requests and signals, providing timely support and service to ensure customer retention and satisfaction.
• You will identify and report bottlenecks within assigned processes and propose potential improvements to boost sales performance and service quality.
• You will maintain the prospect database and identify potential new customers through research and dealer mapping to initiate new business relationships.

How to succeed / Your profile

• You have experience in a commercial job.
• Targets give you energy and keep you motivated
• You are customer oriented and you know how to ask the right questions.
• You are a teamplayer and open to learn.
• You are flexible to travel to customers a couple of times per year.
• You speak fluent Italian and you have a good conversational level of English.

What's in it for you

• A competitive salary.
• Flexible working hours and a healthy work-life balance.
• Lots of support and an encouraging team of co-workers.
• An infectious ‘We Are One’ can-do mentality.
• A people-centric culture where your fitness and mental well-being matter.
• Hybrid work schedule.
• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses.

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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