Sales & Customer Support Specialist

Location: Lazzate (MB) – On-site required

About Us

Transmatic Srl, founded in 1984, is a leading Italian company specialized in the design and production of heat presses and sublimation calenders. With a solid presence in over 65 countries across 4 continents, our technology proudly serves major global players in fashion, sportswear, textile customization, and industrial applications.

We are seeking a Sales & Customer Support Specialist to join our commercial team. This position is designed for a junior profile / young professional (maximum 3 years of total work experience) eager to grow in international sales, customer relations, and back-office operations.

What You’ll Do

• Provide sales support to the Global Sales Director and the commercial team
• Manage customer inquiries, quotations, and order processing
• Act as a key point of contact for international distributors and clients
• Support with sales documentation, contracts, and pricing management
• Collaborate with logistics and production to ensure on-time deliveries
• Assist in the organization of international trade shows and customer visits
• Contribute to CRM and database management for sales tracking
• Provide after-sales support and coordinate issue resolution with internal teams

Who You Are

We’re seeking someone who is:

• Early-career professional ideally with up to 3 years of total work experience
• Bachelor’s degree in Economics, Business Administration, International Trade, or similar
• Previous experience (internships or junior roles) in sales support, customer service, or back-office
• Fluent in English (C1 or above – essential)
• Fluency in another major language (French, Spanish, or German) is a strong plus
• Excellent communication and organizational skills
• Detail-oriented, proactive, and problem-solving mindset
• Comfortable working in a fast-paced, international environment
• Strong proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM systems is a plus

What We Offer

• A full-time role in an international and dynamic environment
• Direct collaboration with the Global Sales Director and senior management
• Opportunity to build strong expertise in international sales operations
• Exposure to global distributors and clients across multiple industries
• Career growth opportunities within a company undergoing digital and commercial transformation
• Competitive compensation package, including benefits (meal vouchers / ticket restaurant)
• Initial fixed-term contract with the clear goal of permanent employment

How to Apply

Please submit your CV and a short cover letter directly via LinkedIn.

Applications will be reviewed starting from September 2025.

Starting date: October / November 2025.

Transmatic – Technology Made in Italy, Trusted Worldwide.