Sales CRM specialist and business analysis trainee

The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise.

• A pharmaceutical group with a strong positioning: medical and natural
• The second largest dermocosmetic laboratory in the world
• The second largest French private pharmaceutical group
• Market leader in France for products sold without a prescription in pharmacies.

Pierre Fabre Italia – is looking for:

Sales CRM specialist and business analysis trainee

Pierre Fabre Italia is looking for a young talent to join our Operations Team, to collaborate in Sales CRM maintenance, update and to support in Business Analysis.

Main activities:

CRM

• Analysis of sales processes and implementation of commercial conditions for CRM updating
• Interface control from ERP (Dynamix) and SalesForce.com
• Updating user profiles in the CRM
• Import and analysis of data in CRM and ERP
• Support in updating territories in CRM and ERP
• Insertion and verification of price list rules in the CRM and ERP
• Unlocking orders in the CRM and ERP
• Interface supervision between Salesforce and MS Dynamix
• Support in order management

Business analyses

• Analyze data from internal or external sources, convert it into useful information and make it available in a usable form (report, summaries, dashboards) in order to support decision-making (Data Driven strategy), generate competitive advantages for the company or improve the performance of the company (Data Business Analyst).
• Create data search algorithms that make it possible to explore a particular domain in depth and to collate inter- domain data to build new visions.
• Ensure the standardization of analysis for the most interesting data.
• Understand and review the use of internal and external data
• Select and clean up data sources
• Read and analyze relevant datasets according to pre-established segmentation criteria.
• Feed the sets of indicators (KPI) in line with the analyses
• Automate the display of data in the form of a scorecard
• Review existing models and identify opportunities to improve the analysis.

Internship’s objective is to enable the Trainee to acquire the basic skills for the proper management and configuration of CRM within a complex commercial organization operating in the target market with various brands.

Professional Skills Acquired at the End of the Internship:

Knowledge and understanding of the dynamics of managing a commercial CRM and Business Analysis.

Developing the ability to plan one’s work.

Understanding the dynamics of scheduling activities in relation to the principles of urgency and importance.

Ability to devise solutions to specific problems, developing responsiveness.

Key Requirements

Bachelor’s degree in Business, Data Analytics, or a related field

Minimum knowledge of using CRM platforms

Proficiency in MS Office (Word, Excel, PowerPoint), with strong data analysis skills

Ability to design CRM solutions, automation and analysis

Expertise in data extraction and querying

Written and verbal communication skills

Problem solving