Sales Assistant Full Time Torino Rinascente

Job Title Sales Assistant

About the Role Il Gruppo TOD'S rappresenta un’eccellenza del Made in Italy. Ha radici che affondano nella tradizione dell’artigianato italiano e un patrimonio di valori che ne caratterizza la visione: la passione artigianale, la qualità assoluta e lo stile senza tempo. The TOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style.

Details

Annual Gross Salary: 26,000 EUR (base salary c.c.n.l. commercio)

Variable Compensation: according to company policy

Workplace type: on-site

Benefits: ticket restaurant, employee discounts

Responsibilities

Serve customers accordingly with the TOD’S values and selling ceremony;

Maintain strong product knowledge and create a storytelling aligned with brand;

Use effective sales techniques to achieve and exceed store sales targets and individual KPIs;

Maintain strong client relationships through follow-ups and CRM, in order to create a solid client portfolio and to build loyalty;

Keep the boutique organized, clean, and aligned with brand standards;

Manage and support team in daily operational activities on the sales floor (restocking, organizing merchandise, visual merchandising, physical inventory of merchandise, etc.);

Manage payments, returns, and exchanges;

Follow Company grooming, accordingly with Tod’s standards and policies.

Required Skills

Proven experience in a similar role within fashion/luxury retail companies (minimum 1-2 years of experience in the same role);

Strong attention to detail and customer-oriented mindset;

Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients;

Excellent commercial awareness and client-oriented;

Deep passion and knowledge for fashion and luxury;

Proven ability to drive and exceed individual and store results;

High flexibility and ability to adapt to different customers and needs;

High level of reliability, attention to detail, and accountability;

Strong communication and teamwork skills;

Availability to work shifts, weekends (if applicable), high-traffic periods and holidays;

Fluency in English required; additional languages strongly preferred.

Location Place of work: Turin

Working hours: 40h/week

EEO Statement TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

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