Sales and Customer Success Executive
Descrizione dell'offerta
Job position key info:
- Role : Sales & Customer Success Executive
- Reports to : CEO
- Location : Milan (smart working allowed)
- Experience : 2+
- Language : Italian and English
- This is the role for you if you are analytical, passionate, a team player & builder, hands on at first, and willing to make people (Dr.)Feel better!
Dr.Feel is a pioneer of the new era of medicine. We are revolutionizing healthcare as the first virtual primary care service providing personalized health and wellbeing solutions to everyone, anytime, everywhere. Dr.Feel is a healthcare membership service integrating artificial intelligence algorithms and predictive analytics with top-tier professionals to deliver a best-in-class personalized health experience.
To make this happen, we're looking for you, the Sales & Customer Success Executive that can help take Dr.Feel to the next level. As Business Sales & Customer Success Executive, you will play a crucial role in supporting Dr.Feel’s growth, driving our corporate sales efforts, and building long-term strategic partnerships with our B2B clients. You’ll liaise with our commercial partners and you’ll work closely with internal teams to execute a high-impact commercial strategy that ensures profitable growth.
You will take the sales and client success within Dr.Feel from 0 to 100 and by excelling in this, you will have the opportunity to make a profound impact on individuals' wellbeing by revolutionizing the way they access and experience health.
AS SALES & CUSTOMER SUCCESS EXECUTIVE YOU WILL:
- Contribute and implement a strategic sales plan to drive growth.
- Lead the sales process for corporate and insurance prospects , ensuring a high-quality and compelling sales proposition.
- Own a wide portfolio of key accounts , acting as the primary representative and driving strategic initiatives for retention and growth.
- Develop and execute new business opportunities , collaborating with the CEO and a wide Sales team
- Work closely with central & cross-functional teams (clinical, legal, marketing, IT) to align on business goals and execution strategies.
- Coordinate new projects with the acquired new accounts driving launch and post-launch activities.
- Utilize data-driven decision-making , analyzing key sales metrics to deliver regular reports on sales performance, forecasts, and market insights at the national level.
- Be a cultural ambassador , driving the rollout of Dr.Feel’s business model.
YOU WILL BE THE PERFECT FIT IF YOU HAVE:
- 2+ years of experience in sales and strategic partnerships, preferably across the Healthcare and/or HR & Employee Welfare service sectors.
- Proven ability to structure, negotiate complex deals , and align multiple business unit needs.
- Strong consultative selling and customer relationship management experience, with a focus on Enterprise B2B clients.
- Deep understanding of key sales metrics, using data to guide decisions and optimize sales strategies.
- Ability to influence leaders both internally and externally.
- Exceptional communication, negotiation, and interpersonal skills to build and maintain strategic partnerships.
- Ability to work independently with ownership and accountability , while thriving in a collaborative team environment.
- Passion for wellbeing & healthcare is a strong plus.
- Languages - fluent in Italian and English .
Note: While these qualifications are desirable, we understand that no candidate will perfectly fulfill every criterion listed above. If you believe you have the passion, skills, and drive to excel in this role, we encourage you to apply and tell us more about what makes you uniquely qualified.
WHAT WE OFFER
- A smart and innovative environment of talented people with a strong corporate culture
- Smart working up to 2 days per week
- Free health and wellness service for you and your family (up to 4 people in total), including:
o Unlimited online medical assistance, 7 days a week
o Unlimited online pediatrician service, 7 days a week
o 3 online sessions with a Psychologist, Nutritionist, or Kinesiologist
o Online plans for fitness, yoga, and mindfulness
o Booking of medical visits and exams at discounted rates