Rome-Based Client Support Analyst - Incident & Ops Focus
Descrizione dell'offerta
A leading financial services company is searching for a Client Support Analyst to join their team in Rome. The successful candidate will be the central contact for an allocated group of clients, ensuring effective incident management and compliance with Service Level Agreements. Strong financial knowledge, analytical skills, and prior client services experience are essential. This role emphasizes relationship-building and continuous improvement in processes, contributing to operational projects and enhancing client satisfaction.
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