Retail Sales Assistant

Sales Associate – Begüm Khan

Location: Milan, Italy

Employment Type: Full-Time

Founded in 2012, Begüm Khan has become a globally cherished jewellery house celebrated for its bold elegance, artisanal craftsmanship, and distinctive sense of humour. With a strong international presence and partnerships with Aquazzura, Caviar Kaspia, and Guerlain, the brand continues to grow as a global artisanal Turkish maison rooted in creativity, diversity, and refined luxury.

Position Overview

We are seeking a sophisticated, client-focused Sales Associate to join our dynamic team in one of Italy’s most prestigious luxury shopping destinations. This role is ideal for someone who can create an elevated in-store atmosphere while contributing to the boutique’s sales performance.

This opportunity offers the privilege of representing a culturally rich and globally recognized jewellery house within a refined boutique environment.

Key Responsibilities

Client Experience 

• Deliver an exceptional, personalized client experience aligned with the Begüm Khan universe
• Represent and communicate the philosophy, values, and heritage of the brand
• Assist clients in-store, by phone, and through virtual communication
• Engage with an international clientele with warmth, poise, and emotional intelligence

Sales & Client Development

• Contribute to achieving individual and boutique sales targets
• Build long-term client relationships with a client-centric, service-first approach
• Support initiatives to attract new customers and increase boutique visibility
• Actively participate in clienteling and outreach to nurture a loyal client base

Operations & Boutique Excellence

• Support daily boutique operations and basic inventory control
• Maintain visual merchandising and presentation standards
• Ensure the boutique remains immaculate and aligned with brand aesthetics
• Uphold operational discipline, security procedures, and luxury service etiquette

About You

• Advanced proficiency in Italian and English
• 2–3 years of experience in luxury or premium retail
• Strong communication and interpersonal skills
• Detail-oriented, organized, and comfortable in a fast-paced environment
• Passionate about craftsmanship, jewellery, and contemporary culture
• Flexible with scheduling, including weekends and peak holiday periods
• Bachelor’s degree preferred
• A natural host capable of creating a warm, memorable, and elevated client journey

Additional Information

• Start date:
• Reports to: Boutique Manager