Descrizione dell'offerta
We are looking for a Retail Operations Specialist to drive operational excellence across our global retail network, ensuring seamless execution and full alignment with HQ guidelines and business strategy.
Responsibilities and general duties:
Retail Operations & Compliance Ensure the consistent implementation of company policies, procedures, and operational standards across the retail network. Monitor and audit store compliance with operational guidelines, identifying areas for improvement and implementing corrective actions where necessary. Support stores in maintaining excellence in stockroom organization, visual standards, store maintenance, and operational processes.
Retail Performance Support
Partner with Retail Managers, Area Managers, and Store Managers to ensure efficient store operations and seamless execution of business initiatives. Analyze operational KPIs and provide insights to improve efficiency, productivity, and service standards. Support the preparation and consolidation of retail reports, operational dashboards, and business analyses.
Inventory Management & Loss Prevention Coordinate and oversee annual physical inventories across all stores. Ensure accurate stock reconciliation and compliance with company inventory procedures. Monitor stock discrepancies and collaborate with stores to reduce inventory shrinkage and operational risks. Partner with Finance, Logistics, and Retail teams to maintain inventory accuracy and process integrity.
Store Support & Communication Act as the primary operational point of contact between stores and Headquarters functions. Coordinate store maintenance requests and follow-up activities to ensure timely resolution. Manage the uniform allocation process for retail employees across the network. Foster strong cross-functional collaboration with Retail, Finance, Logistics, HR, Visual Merchandising, and Client Experience teams.
Retail Excellence Promote a culture of operational excellence and continuous improvement throughout the retail network. Support initiatives aimed at enhancing client experience and operational effectiveness. Conduct regular store visits to assess operational standards, provide coaching, and ensure alignment with brand expectations.
Profile: 3–5 years of experience in Retail Operations, Store Operations, Inventory Control, or a similar role within the luxury or premium retail industry. Solid understanding of retail processes, stock management, and store operations. Strong analytical mindset with the ability to interpret data and identify improvement opportunities. Excellent organizational skills and attention to detail. Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong problem-solving and decision-making capabilities. Excellent interpersonal and communication skills with the ability to influence stakeholders at all levels. Advanced proficiency in Excel (Power Query a plus), comfort with ERP/retail systems, and openness to automation/AI tools.
Annual gross salary range: 25.000-29.000€
Responsibilities and general duties:
Retail Operations & Compliance Ensure the consistent implementation of company policies, procedures, and operational standards across the retail network. Monitor and audit store compliance with operational guidelines, identifying areas for improvement and implementing corrective actions where necessary. Support stores in maintaining excellence in stockroom organization, visual standards, store maintenance, and operational processes.
Retail Performance Support
Partner with Retail Managers, Area Managers, and Store Managers to ensure efficient store operations and seamless execution of business initiatives. Analyze operational KPIs and provide insights to improve efficiency, productivity, and service standards. Support the preparation and consolidation of retail reports, operational dashboards, and business analyses.
Inventory Management & Loss Prevention Coordinate and oversee annual physical inventories across all stores. Ensure accurate stock reconciliation and compliance with company inventory procedures. Monitor stock discrepancies and collaborate with stores to reduce inventory shrinkage and operational risks. Partner with Finance, Logistics, and Retail teams to maintain inventory accuracy and process integrity.
Store Support & Communication Act as the primary operational point of contact between stores and Headquarters functions. Coordinate store maintenance requests and follow-up activities to ensure timely resolution. Manage the uniform allocation process for retail employees across the network. Foster strong cross-functional collaboration with Retail, Finance, Logistics, HR, Visual Merchandising, and Client Experience teams.
Retail Excellence Promote a culture of operational excellence and continuous improvement throughout the retail network. Support initiatives aimed at enhancing client experience and operational effectiveness. Conduct regular store visits to assess operational standards, provide coaching, and ensure alignment with brand expectations.
Profile: 3–5 years of experience in Retail Operations, Store Operations, Inventory Control, or a similar role within the luxury or premium retail industry. Solid understanding of retail processes, stock management, and store operations. Strong analytical mindset with the ability to interpret data and identify improvement opportunities. Excellent organizational skills and attention to detail. Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong problem-solving and decision-making capabilities. Excellent interpersonal and communication skills with the ability to influence stakeholders at all levels. Advanced proficiency in Excel (Power Query a plus), comfort with ERP/retail systems, and openness to automation/AI tools.
Annual gross salary range: 25.000-29.000€
Candidatura e Ritorno (in fondo)
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