Restaurant Manager

Tuya Milano, a refined and modern dining destination in the heart of the city, is looking for a Restaurant Operation & Events Manager — a dynamic professional who enjoys working with people, organizing beautiful experiences, and keeping daily operations running smoothly.

This role is perfect for someone who combines warm guest interaction , good organizational skills , and a passion for hospitality .

What You'll DoRestaurant Operations

• Be a welcoming presence for guests and VIP clients.
• Support daily FOH operations and ensure smooth service flow.
• Lead, motivate, and support the service team when needed.
• Help maintain consistent service standards and a positive atmosphere.
• Assist with reservations, special requests, and guest preferences.

Private Events

• Be the main point of contact for private and corporate event inquiries.
• Coordinate requests, follow-ups, and communication with clients.
• Create and customize event menus and proposals with the Head Chef.
• Prepare budgets, agreements, and planning documents.
• Coordinate with the operations team to ensure seamless event execution.
• Lead internal briefings and share clear instructions with all departments.

Brand & Guest Experience

• Build strong relationships with guests and returning clients.
• Support marketing with events, collaborations, and brand activations.
• Represent Tuya Milano at selected events or promotional moments.
• Ensure every guest receives a personalized, elegant experience.

What We're Looking For

• Experience in hospitality, ideally in events or restaurant operations.
• Strong communication skills and a friendly, confident presence.
• Organized, proactive, and comfortable managing multiple tasks.
• Fluent in Italian and English.
• Flexible schedule, including evenings or weekends depending on events.
• A positive attitude and passion for creating memorable experiences.

What We Offer

• A beautiful and inspiring workplace in central Milan.
• A supportive team and an international hospitality environment.
• Competitive salary package.
• Opportunities to grow within the Tuya group.
• Creative involvement in events and guest experience projects.

Benefits

• Events commission
• 13th & 14th Salary bonus
• Company canteen
• Flexible working hours

Employment contract: Full time