Restaurant General Manager (Milan)

Who are we? We, at Nusr-Et, are a culinary empire that has crafted the art of dining with a unique blend of exquisite flavors and theatrical presentation. Renowned for mastery of fine cuts, Nusr-Et has captivated discerning diners worldwide. We have an extensive international presence with 27 restaurants in prominent cities such as New York, London, Dubai, Istanbul, and Miami. Our culinary prowess ensures each dining experience is a celebration of taste and texture.

Nusr-Et is committed to excellence. Behind the scenes, we create unforgettable culinary journeys. If you are passionate about the fine dining world, consider joining us as a Restaurant General Manager in Milan. This role is perfect for a high-performing professional eager to drive organizational growth and uphold high standards of food, service, health & safety, and legal compliance, ensuring efficient and profitable restaurant operations.

What do we look for?

• Bachelor’s degree in relevant fields
• Minimum 15 years of experience in restaurant management, preferably in fast-paced environments such as hospitality or F&B services
• Proven expertise in managing high-performing hospitality venues
• Exceptional leadership and decision-making skills, with a focus on team development
• Strategic operational approach with strong financial management skills
• Outstanding communication skills to build relationships with guests, suppliers, and staff
• Deep passion for food, beverages, and hospitality, emphasizing quality and precision
• Excellent multitasking and time-management abilities
• Fluency in Italian and English

What will you work on?

• Ensure adherence to Nusr-Et’s service standards, from food presentation to guest interaction
• Oversee daily operations, ensuring smooth service and an exceptional guest experience
• Maintain a strong presence on the floor, leading by example in service and operations
• Manage budgets, control costs, and optimize profitability
• Ensure legal compliance and stay informed of relevant laws
• Drive recruitment, training, and performance management to develop a skilled team
• Collaborate with marketing to boost footfall, revenue, and brand awareness
• Monitor guest satisfaction and uphold high standards of quality, hygiene, and safety
• Manage stock levels, supplier relationships, and inventory to minimize waste
• Coordinate with suppliers and management to meet deadlines and contractual obligations
• Serve as the key liaison between the restaurant and senior management

Location: Pavia, Italia

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