Restaurant General Manager (Milan)

Who are we?

We at Nusr-Et are a culinary empire known for our exquisite flavors and theatrical presentation. Renowned for mastery of fine cuts, Nusr-Et has captivated diners worldwide.

With 27 restaurants in major cities like New York, London, Dubai, Istanbul, and Miami, we celebrate taste and texture in every dining experience.

Nusr-Et is committed to excellence. Interested in the behind-the-scenes of creating unforgettable culinary journeys? If yes, get ready to explore the fine dining world at Nusr-Et.

We are seeking a talented and dynamic individual for the position of Restaurant General Manager in Milan. This role is ideal for a high-performing professional passionate about excellence and organizational growth. The successful candidate will oversee food, service, health & safety standards, ensure operational efficiency and profitability, and ensure legal compliance.

Interested? Read the job description below and apply now.

What do we look for?

• Bachelor’s degree in a relevant field
• At least 15 years of experience in restaurant management, preferably in fast-paced environments such as hospitality or food & beverage services
• Proven expertise in managing high-performing hospitality venues
• Strong leadership and decision-making skills, with a focus on team development
• Strategic operational approach with financial management and business development understanding
• Excellent communication skills to build relationships with guests, suppliers, and staff
• Passion for food, beverages, and hospitality, with a focus on quality
• Multitasking and time-management skills
• Fluency in Italian and English

What will you work on?

• Ensure adherence to Nusr-Et’s service standards, including food presentation and guest interaction
• Oversee daily operations to ensure smooth service and guest satisfaction
• Lead by example on the floor, demonstrating strong presence in service and operations
• Manage budgets, control costs, and optimize profitability
• Ensure legal compliance and stay informed of relevant laws
• Drive recruitment, training, and performance management to develop a skilled team
• Develop and lead the team, fostering a culture of excellence and teamwork
• Collaborate with marketing to increase footfall, revenue, and brand awareness
• Monitor guest satisfaction and ensure high standards of service
• Maintain high standards of quality, hygiene, and safety
• Manage stock, suppliers, and inventory to reduce waste and improve efficiency
• Communicate with suppliers and manage contracts effectively
• Serve as the key liaison between the restaurant and senior management