Restaurant & Bar Operations Manager / Head of Floor

For a structured restaurant and bar venue offering lunch, dinner, bar service and events, we are seeking an experienced Restaurant & Bar Operations Manager / Head of Floor , reporting directly to the Ownership.

The role is operational and organizational in nature, with responsibility for the day-to-day management of the venue, ensuring service continuity, compliance with standards and effective team coordination.

Key Responsibilities

Staff Scheduling & Daily Operations

• Update staff rota and manage shift scheduling, with final verification of worked hours
• Cover absences, manage shift changes and lead daily team briefings
• Supervise lunch, dinner and bar service
• Oversee breakfast operations at an organizational level, including staff management, scheduling and general supervision (not directly operational on service)

Operations & Financial Control

• Manage restaurant opening and closing procedures
• Oversee cash handling and related reporting
• Place orders with suppliers, verify invoices and monitor operational costs
• Conduct monthly inventories and periodic stock checks

Reservations & Coordination

• Coordinate with hotel reception for guest reservations
• Manage reservations through dedicated platforms (e.g. SuperB)
• Liaise with event managers for the planning and execution of events

Team Management

• Organize team operations, holidays and staffing coverage
• Train staff and ensure operational procedures are consistently applied
• Support recruitment activities, including CV screening, interviews and onboarding

Standards & Facility Management

• Update and maintain restaurant and bar checklists
• Monitor service quality standards and mise en place
• Manage staff uniforms
• Oversee the condition of the venue and report maintenance or repair needs

Ideal Profile

• Proven experience in operational management within restaurants, bars or hospitality venues
• Strong organizational and people management skills
• Hands-on approach, reliability and attention to detail
• Experience working in entrepreneurial environments with direct ownership interaction
• Strong focus on service quality and guest experience

Location

Bologna, Italy