Remote Luxury CS Director: Lead & Elevate Service

A premier luxury lifestyle company in Italy is seeking a Customer Service Director to lead and elevate the customer service function. The role involves overseeing the team, establishing service standards, handling client escalations, and ensuring consistent high-touch support to enhance the luxury client experience. Ideal candidates will have experience in building systems and improving processes within a customer service environment. This position offers the opportunity to lead a dedicated team and shape the overall client experience.
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