Remote Italian-Speaking Customer Service Specialist

A pioneering multilingual contact center is seeking a Customer Service Specialist fluent in Italian for a remote role. You will provide first-level support for a B2C online travel platform, managing customer tickets and inquiries. Strong multitasking abilities are crucial as you balance calls and case management. The ideal candidate should have excellent communication skills and proven customer service experience. This is a freelance opportunity with flexible hours, mandatory availability on weekends, and a supportive remote working environment.
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