Remote Head of Customer Experience & Growth - Ecommerce

A leading e-commerce firm is seeking a Head of Customer Support to lead their team in a remote environment. The role focuses on enhancing customer experience through data-driven insights while driving sales growth. Ideal candidates have over 2 years of experience in customer support leadership and are skilled in analyzing performance metrics. Benefits include flexibility, personal development budget, and gym memberships, reflecting a strong company culture that values individual growth. This position is remote but operates mainly in the Eastern European Time Zone.
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