Regional Technical Director, Italy
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Regional Technical Director, Italy, Milan
Client: Transaction Network Services
Location: Milan, Italy
Job Category: Other
EU work permit required: Yes
Job Reference: 0a f616
Job Views: 3
Posted:
Expiry Date:
Job Description:
The Regional Technical Director (RTD) is responsible for all operational responsibilities in the Italian region, including delivery and service support. The role involves working closely with customers to ensure high satisfaction and service quality. The RTD acts as the local operations leader, manages vendor relationships, oversees incident and problem management, and supports business growth initiatives. Key responsibilities include vendor management, service operations, country/office operations leadership, supporting business operations, and ensuring governance of service delivery. The ideal candidate will have a BSc degree or equivalent experience, ITIL certifications, at least 10 years of operations experience, and 5 years of project management experience. TNS is committed to diversity and equal opportunity employment.
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