Regional Operations Manager, Safety
Descrizione dell'offerta
About The Role
The Iberia (Spain & Portugal), DACH (Germany, Austria, & Switzerland), and Southern, Central & Eastern Europe (SCEE) Safety & Identity Team is responsible for enabling sustained business growth. This is achieved by building an industry-leading safety and standards program.
In this role, you will be a key contributor to the mission of advancing safety for Mobility & Delivery at Uber. We are looking for a collaborative professional who enjoys solving complex challenges and is motivated by a mission to enhance safety across the communities we serve.
You will analyze complex issues, develop practical solutions, and communicate insights that drive the business forward. By partnering with a diverse range of internal and external collaborators, you will implement changes that create immediate impact. With end-to-end ownership of your projects-from design to execution-your work will tangibly improve safety across the Mobility & Delivery landscape.
What The Candidate Will Need / Bonus Points
—- What the Candidate Will Do —-
- Support Mobility & Delivery safety in the SCEE region to ensure that Uber is the platform of choice
- Design and implement scalable processes and initiatives to improve safety on the Uber platform
- Understand the business objectives and plans in order to advise on safety implications and give strategic recommendations to senior management
- Partner with your EMEA counterparts to share best practices and lessons learned widely, thus scaling your impact
- Facilitate improvements in incident handling metrics, fostering compliance with our reporting obligations and improving customer experience
- Work cross-functionally with legal, risk, product and engineering teams to build and deploy innovative technology solutions that support our goals of reducing safety incidents on the platform
- Support the launch of comms campaigns, educational content, strategic partnerships, and other safety initiatives
- 2+ years of proven experience in one or more of: business operations / product operations / safety / security / consulting or related areas is preferred, but we will consider candidates with less experience if they meet our other requirements.
- Note: We recognize that expertise takes many forms. If you have slightly less experience but a strong track record of delivery and a passion for this space, we strongly encourage you to apply.
- Demonstrated project management, planning and organization skills bringing order and simplicity to ambiguous problems and aligning all parties through to execution
- English & Turkish language proficiency
- A track record of fostering partnership across different regions and levels of an organization to communicate clear priorities.
- A proactive approach to taking initiative in a dynamic, evolving environment. We value results and impact over “face time” and offer the flexibility needed to work effectively across different time zones.
- Experience interpreting data for diverse audiences and translating quantitative findings into practical action plans.
- Proficient in querying data (SQL) and experienced with leveraging GenAI tools (like Gems or Notebooks) to drive efficiency.
- Willingness to travel as needed. We value our team’s lives outside of work and prioritize sustainable travel practices and a supportive culture that respects personal time.