Quality Officer

The opportunity

The Quality Officer reports to the Quality and Safety Manager, who is responsible for leading and coordinating the integrated Quality Management Systems across the organization, with a strong focus on company quality standards.

Key Responsibilities

Quality System Management : The Officer oversees the implementation and effectiveness of the Quality Management System (ISO 9001) ensuring cross-departmental integration.

The Officer supervises internal audits, non-conformity management, and corrective / preventive actions, ensuring alignment with company standards and customer requirements.

Continuous Improvement : The Officer leads continuous improvement projects by analyzing data and KPIs, identifying inefficiencies, and proposing innovative solutions.

Reporting and Communication : The Officer assists the Q&S Manager to prepares periodic reports for senior management, providing detailed analysis and strategic proposals.

Cross-Functional Projects : The Officer supports the Q&S Manager in managing specific projects related to quality and safety, acting as a technical and operational reference point.

Organizational Relationships : The Officer works cross-functionally with all company departments, in particular with the HR department, acting as a facilitator and coordinator for quality and safety matters.

Quality (ISO 9001:2015), the Officer

• Oversees the Quality Management System to ensure compliance with ISO 9001 : 2015 standard.
• Coordinates internal audits and supports external certification audits.
• Works collaboratively with teams to enhance process efficiency and performance.
• Maintaines all quality documentation, including manuals, procedures, and work instructions.
• Leads quality-focused training and communication initiatives.

Possible additional tasks

• Manages and coordinates all health & safety activities following Legislative Decree 81 / 2008.
• Develops and maintains the Risk Assessment Document (DVR).
• Promotes a strong safety culture through awareness campaigns and training.
• Collaborates with the Company’s appointed medical doctor and cross-functional teams.
• Provides safety support during new employee onboarding.
• The Officer can be function representative during internal meetings.
• The Officer can be Company representative at Global Group, Proman.

Requirements

• Previous experience in companies operating on a project or order-based model.
• High school diploma required; bachelor’s degree preferred.
• Required minimum 5 years of experience in a similar role.
• Thorough knowledge of quality regulations.
• Proactivity, sense of initiative, ability to organization and time management.
• Analytical mindset and proactive problem-solving approach.
• Team-oriented with high collaboration skills.
• Mandatory fluent in Italian and English (written and spoken) .
• Familiarity with business IT systems and tools.
• Preferable (but not required) :
• Certification as an occupational safety trainer (DM 6 / 3 / 2013).
• Internal Auditor qualification for ISO 9001 : 2015.

We encourage candidates who may not meet every single requirement to apply, as we provide opportunities for growth and learning.

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