Quality Control (QC) Manager

The Davines Group, founded in Parma in 1983, specializes in professional cosmetic products under the brands Davines for haircare and (comfort zone) for skincare. Led by Chairman Davide Bollati and Chief Executive Officer (CEO) Anthony Molet, the Group is headquartered in Parma at the Davines Group Village, alongside which stand the Scientific Garden and EROC - European Regenerative Organic Center - a research centre focusing on regenerative organic agriculture stemming from a partnership with the Rodale Institute. The Group became a B corp in 2016, and today has 9 offices, operates in 95 countries, and employs around 1000 collaborators globally. Since 2019, both the Italian and United States subsidiaries have been Benefit Corporations.

JOB MISSION

Are you ready to make a meaningful impact? We’re looking for passionate individuals eager to help grow our Quality Control Team while upholding our core values of beauty, ethics, and sustainability .
As our Quality Control Manager, reporting hierarchically to the Supply Chain Director and functionally to the Technical Director, you will manage and implement the Quality Program, coordinating all plant quality activities and the execution of testing and monitoring services. You will also identify and eliminate defects after a product has been developed and before it is released to the market, ensuring customer satisfaction while meeting the company’s quality, safety, efficacy, and sustainability requirements.

What You Will Do

• Ensure compliance with company quality standards and objectives defined by Quality Assurance (QA) and validated by the Technical Director.
• Oversee product control and testing for raw materials, bulk, and finished products to detect defects or deviations.
• Define, implement, and monitor quality control methodologies, analytical procedures, and problem‑solving tools.
• Lead the investigation and resolution of non‑conformities, coordinating root cause analysis (analysis of the main causes) and collaborating with Quality Assurance on Corrective and Preventive Actions (CAPA) implementation.
• Monitor and analyze Key Performance Indicators (KPI) to identify improvement opportunities and support data‑driven decisions.
• Collaborate with Production, Research and Development (R&D), Supply Chain, and Regulatory Affairs teams to ensure product integrity and process robustness.
• Lead, coach, and develop the Quality Control team to ensure high performance and alignment with company quality objectives.
• Support internal and external audits, ensuring readiness and compliance with standards and regulations.

Who You Are

• At least 5 years of experience in Quality Control roles within manufacturing environments, preferably in the cosmetic, pharmaceutical, food or chemical industries.
• Solid knowledge of quality management systems and regulatory standards (International Organization for Standardization – ISO – 9001; Good Manufacturing Practices – GMP).
• Strong understanding of quality tools and problem‑solving methodologies Plan–Do–Check–Act (PDCA); Define–Measure–Analyze–Improve–Control (DMAIC); Process Failure Mode and Effects Analysis (FMEA – PFMEA).
• Experience in developing and implementing control plans to ensure process and product quality.
• Strong analytical mindset with the ability to interpret data and quality performance indicators.
• Experience working in structured and continuous improvement environments (Lean methodologies are a plus).
• Familiarity with data management systems and digital analysis tools.
• Fluent English.

Nice to Have

• QC Pillar Leader certification within World Class Manufacturing (WCM).
• Green Belt certification or higher (Lean Six Sigma).
• Additional certifications in Lean methodologies (LEAN).
• Experience in ISO 17025‑accredited laboratories.

Soft Skills

• Ability to secure management commitment.
• Strong team‑management and coordination skills.
• Excellent communication, planning, and analytical abilities.
• Ability to manage timelines and budget (financial resource management).
• Interdependent leadership and excellence in execution.
• A collaborative and constructive approach, with proactivity, empathy, and active listening.
• Ability to navigate challenging situations constructively and make sound decisions.

WHY YOU WILL LOVE WORKING WITH US

At Davines Group, we may not be perfect, but we are dedicated to creating a supportive and inspiring environment where we grow together. We believe in the power of beauty—both in the products we create and in the way we treat the planet and people. Sustainability is at the heart of everything we do, and when you join our team, you’ll become part of a company that makes decisions with the future in mind. We value individuals who are passionate about purposeful innovation and are eager to contribute to a positive impact on the world.

EQUAL EMPLOYER OPPORTUNITY

At Davines Group, we celebrate diversity and inclusiveness as core values that are integral to our Ethical Chart. We are committed to creating a workplace where everyone feels respected, valued, and empowered to be their authentic selves. Our hiring practices are free from discrimination, and we do not make employment decisions based on race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, or any other factor unrelated to merit. We believe that a diverse team strengthens our ability to innovate and thrive.

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