Quality Assurance

Job Description
The Quality Assurance is responsible for planning quality activities within the production site and performing audits on processes and procedures according to the Quality Management Plan. Coordinates checks on warehouse, production and support functions, ensures correct document management and adherence to regulatory and operational requirements.

Responsibilities

• Apply and develop a customer‑oriented Quality Management Plan, using claims data to drive continuous process improvements. Manage and support OP16 projects at both department and division level to enhance overall quality performance.
• Define data collection plans for critical processes and train site leaders on baseline data audits. Ensure that site teams conduct monthly audits on key processes in line with ISO and CDATS requirements, including internal audits related to testing and calibration of measuring instruments.
• Manage the verification of purchased products and monitor supplier non‑conformities, ensuring that purchase specifications for critical raw materials and packaging are defined and respected. Verify that raw material certificates provided by suppliers are consistent with those stored in shared systems and coordinate external supplier quality audits in accordance with ISO standards.
• Ensure that any non‑conforming products in stock are promptly identified, blocked, and segregated, preventing them from being shipped to customers.
• Guarantee and implement effective systems for the recording, storage, and management of quality data, ensuring accessibility for company functions and use in decision‑making processes. Implement monitoring and control systems through control charts, manage the Corrective Actions database, and prepare monthly and annual quality reports.
• Drive employee engagement with quality by organizing and conducting training activities for site operators, ensuring their effectiveness through targeted audits and structured checks of acquired skills. Keep SOPs, ISO standards, testing methods, and site quality documentation up to date while staying current with technology and process trends.
• Support the Plant Quality Manager during customer audits and PPAP processes in line with IATF standards, ensuring completion of all required documentation through both traditional and digital platforms. Support site certifications including QUALICOAT, MED, and ISO9001, and perform any other tasks assigned by management.

Qualifications

• Degree in Chemistry
• Knowledge of Quality Assurance processes
• Audit participation and support (internal/external)
• Documentation and compliance
• Project management
• Stakeholder communication, cross‑functional collaboration
• Italian & English proficiency

About Us

At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin‑Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life… with rewards, benefits and the flexibility to enhance your health and well-being
Career… with opportunities to learn, develop new skills and grow your contribution
Connection… with an inclusive team and commitment to our own and broader communities
It’s all here for you… let’s Create Your Possible

Eligibility to Work

You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age, pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.