QA Manager: Lead Quality, Metrics & CSAT

A leading services provider in Italy is looking for a Manager - Quality to establish and manage quality assurance processes. The ideal candidate will have at least 2 years of experience as a QA Manager and background in travel and hospitality, although insights into travel transactions are preferred. This role involves overseeing metrics, conducting analysis, and leading a team while adhering to service level agreements. If you thrive in a fast-paced environment and are ready to lead, apply today.
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