Proserve Area Delivery Leader, AWS Professional Services

Proserve Area Delivery Leader - India, AWS Professional Services

We’re looking for an Area Delivery Leader to lead our Professional Service (ProServe) India Delivery Team. This Leader will oversee the delivery of ProServe India cloud transformation programs across our largest and most strategic enterprise customers, hire and develop bar raising talent, build effective partner delivery capacity, and engage customers and C-Level Executives to provide thought leadership, support pre-sales, guide in-flight projects, and ensure delivery exceeds customer expectations.

The ideal candidate is an experienced people leader with deep technical experience, background with leading technical teams, and experience in Strategic Engagements Delivery, Workforce Planning, and Partner Management. We look for a leader who is passionate about building an environment where builders thrive and grow their career; a leader who thrives in an agile, fast-paced, growth environment, insists on incredibly high standards while able to dive deep to get the job done.

In this capacity, you will be based in India and are expected to travel occasionally. You will report into India ProServe Leader and will functionally report into APJ ProServe Delivery Director to guide your direct team of Delivery Practice Managers and delivery specialists.

Key job responsibilities:

• Lead and grow a team of specialised technical talent across multiple specialty areas e.g., AI/ML, Data and Analytics, Application Development, Security, Infrastructure, Cloud Migration
• Own implementation of diverse and multiple (>30 concurrent) customer cloud programs
• Develop strategic delivery partners to augment and scale specialist delivery capacity and skills
• Collaborate with local/regional/global AWS teams to solution and implement cloud programs on AWS
• Implement and enhance mechanisms to improve delivery quality and delivery consultant productivity
• Own customer feedbacks, corrective actions and learnings replication to increase customer satisfaction

About the team: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Why AWS : Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Basic Qualifications

Basic Qualifications :

• Technical depth and the credibility to guide solutioning delivery of complex transformational programs.
• Track record in leading technical teams in implementing cloud migration and transformation programs
• Experience building and scaling technical and/or consulting teams ideally >100 in size.
• Experience in leading delivery teams in areas of IT service management and/or cloud computing.

Preferred Qualifications

Preferred Qualifications :

• Technical leadership experience in cloud and/or AI product / technology organizations
• Track record in scaling teams, processes and capabilities in fast growth environment
• Ability to drive productivity via repeatable solutions across multiple lines of businesses and customers
• Enterprise IT consulting and/or delivery experience with global companies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.