Progress Manager

Overview As Progress Manager you will be the key interface between LePub Project/Account Management and internal practice leads (CCO, CSO, etc) in dealing with requirements and studio capacity/capability. This role reports directly into the Programme Director/COO who is responsible for all resourcing and workflow through the business. You will make the most effective, efficient and economic use of resources across the agency. Manage Roar v2 ensuring that this is always accurate, up‑to‑date and all projects are entered.

The Progress Manager at LePub is glue that strengthens and supports the entire agency. We are the ones that enable getting the right people on the right tasks and the right time, providing the Project Owners and Practice Leads with the tools to help them manage their project teams, departments and help maintain a healthy balance between work. Creating and maintaining a single source for reporting and information sharing to help improve visibility of the resource and staffing requirements across LePub Milan.

Responsibilities WHAT YOU’LL DO:

Oversee the day‑to‑day updating of studio schedule ensuring that this is always accurate and up‑to‑date.

Work with the rest of the Resourcing team to develop and maintain the LePub Preferred Supplier List, including Freelance staff, Publicis Groupe capabilities and ensuring that finding costs are kept to a minimum.

Alongside the Head of Resource own and manage Roar v2, ensuring that this is always accurate, up‑to‑date and all projects are entered.

Predict the future to avoid gaps in capacity and capability.

Manage holidays to avoid unplanned delivery constraints.

Maintain day‑to‑day resource booking system.

Actively follow up on new projects coming into the agency and attend project kick‑off meetings to ensure the appropriate resource is assigned.

Manage the Freelancer resourcing process, balancing the need to resource projects effectively with excellent talent with the need to keep external spend to a minimum.

Use project reconciliation reports and RAG reporting to validate requests and elevate.

THE EFFECT YOU’LL HAVE:

Manage the workload by walking about and building relationships with everybody.

Get the right People on the right task at the right time.

Promote the use of time on internal projects and training and development within the studio.

Act as a sounding board for practice leads on work allocation.

Commercially Aware:

Work closely with Delivery to plan and manage resources at a project level.

Ensure that unbillable resource costs are signed off in advance using the write‑off management procedure.

Build a brilliant black book. Actively research and source outstanding Freelance talent.

Get the best from the LePub resource management technology.

Ensure that resource management is directly linked to project level finance and workflow.

Create weekly/monthly workload and 3rd party forecasts.

Qualifications WHAT YOU’VE DONE:

Diplomacy and the ability to negotiate with strong characters.

Strong interpersonal skills and influencing across all levels.

Excellent and accurate verbal and written communication with the ability to communicate at all levels within an agency.

Excellent energy levels with the ability to visibly lead and take ownership of projects and relationships.

Deep understanding of the industry and the roles and work undertaken by a digital agency.

The ability to source, recognise and negotiate partner opportunities at a high level.

Experience in contract management.

Excellent organisational skills and very strong attention to detail.

A great problem solver with the ability to work with little supervision and multi‑task.

Logical thought process with the ability to explain decisions in a clear and concise manner.

Self‑motivated, with good timekeeping and the ability to motivate others into action.

Ability to work well under pressure.

Detailed knowledge of Microsoft Office 365 including Excel and Project. MS Teams and Adobe Workfront.

Benefits

Continuous Development:

Personalised learning and development opportunities available at every stage of your career.

Growth Culture:

Challenging projects within a collaborative and innovation‑driven environment.

People Care:

Initiatives dedicated to physical and mental wellbeing, fostering a culture of collaboration, respect, and inclusion.

Compensation Annual Gross Salary Range (RAL) €40,000 – €45,000

The salary range has been determined based on objective and neutral criteria, including role responsibilities, required competencies, organisational level, market benchmarks, and internal equity considerations.

The indicated salary range is valid at the time of publication. The Company reserves the right to update it if necessary.

Diversity, Equity & Inclusion

This vacancy is open to candidates of any gender, age, and nationality, in compliance with applicable equal opportunities and anti‑discrimination legislation.

This job advertisement has been drafted in accordance with the principles of UNI/PdR 125:2022, the Italian standard for gender equality.

Publicis Groupe's motto is “Viva La Différence.”

We promote inclusive and non‑discriminatory recruitment processes. Job titles, evaluation criteria, and language have been designed to be neutral and fully aligned with equal opportunity principles.

If you have any specific requirements (for example, accessibility needs), please feel free to let us know during the initial contact. We are committed to ensuring a fair, inclusive, and accessible recruitment process for everyone.

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