Program Manager - Online Training Agency

L’Azienda: Creár è un'azienda con clienti internazionali, tra i quali: Ducati , BMW , Dainese , Pirelli , Cassina, ARVAL , Alphabet , Royal Enfield, Mitsubishi Motors. Offriamo formazione in modalità e-learning ed abbiamo l’obiettivo di scrivere contenuti (in)formativi rilevanti ed utili per il personale delle reti di vendita delle nostre aziende clienti.

JOB PURPOSE

Searching for a dynamic, motivated, well organized Program Manager to:

A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.

B) build and maintain strong, long-lasting customer relationships

RESPONSIBILITIES

• Manage projects, timelines and deliverables
• Manage content calendar, content creation and translations for micro learning training program
• Maintain deliverables/activity overall planning calendar
• Analyze data and Training KPI through dedicated dashboards
• Manage users engagement activities
• Liase with IT team for development of tools and resources on Monday
• Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
• Understand customers' needs and provide them with specific products and services
• Collect and analyze data and make it usable by the customers, so as to help them choose
• Demonstrate in-depth knowledge of company products and services
• Promptly resolve any customer problems

KNOWLEDGE AND SKILLS

• Detail oriented with strong project management/organization skills and ability to manage simultaneous projects , maintain timelines , track deliverables ,
• Ability to work under pressure on tight deadlines while delivering excellence
• Flexible and adaptable to shifting priorities
• Problem Solving
• Strong analytical mindset
• Excellent communication and interpersonal skills
• Team Player
• Creativity and curiosity around innovative methods – startup mentality
• Self-starter
• Result-oriented
• Digital Mindset
• Fluent English
• Skills: Excellent XL , PPT. Knowledge of Monday, Skillato and PowerBI a plus

NICE TO HAVE

• Passion for cars
• Interest in automotive business (distribution, renting and financing, warranty, used cas business,...)

Settore

• Formazione online

Tipo di impiego

A tempo pieno

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