Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a candidate with in-depth industry knowledge of the business environment and technical solutions to assist customers in gaining market share and increasing operational efficiencies. The role involves providing technical and consultative leadership on complex engagements, focusing on specific industries or service offerings.

Responsibilities

• Provide technical and consultative services on NetWitness solutions across various complex projects, including workshops, requirement analysis, solution design, documentation, and training.
• Collaborate with project managers, personnel, and clients to ensure smooth project execution and transition.
• Lead or support project delivery independently or within teams, managing multiple work streams and ensuring quality standards.
• Develop proposals, validate requirements, and create functional designs to meet client needs.
• Manage or serve as technical lead on projects, understanding customer challenges and providing strategic solutions.
• Analyze large data sets, produce documentation, and deliver work products that ensure customer satisfaction.
• Maintain activity reports, progress updates, and end-of-project documentation.
• Provide knowledge transfer, training, and support post-project completion.
• Develop detailed project plans and validate statements of work (SOW).

Technical Responsibilities

• Assist customers in threat detection and hunting, tracking threat actors, and understanding TTPs.
• Provide input on cybersecurity best practices, especially related to threat intelligence, hunting, and analysis using NDR, EDR, and SIEM tools.
• Develop detection content, use cases, queries, alerts, dashboards, and reports to identify threats and suspicious activities.
• Assess customer visibility gaps and recommend improvements.
• Support sales scoping, technical guidance, and training development.
• Participate in lab content creation, QA, and deployment activities.
• Deliver webinars and participate in customer training events as needed.

Required Experience and Qualifications

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Knowledge of networking/security infrastructure and data flow analysis.
• Strong communication, presentation, and interpersonal skills.
• Analytical thinking, problem-solving, and proficiency in log, event, packet, and incident analysis.
• Experience with collection methodologies like Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Awareness of threats, security trends, and security policies.
• Professional-level English proficiency in speaking and writing.
• Federal security clearance may be advantageous.