Professional Services Consultant
Descrizione dell'offerta
As a Professional Service Consultant at Check Point, you'll thrive in a role where trusted expertise meets personalized service. Collaborate directly with customers to develop tailored plans for extracting optimal value from our technologies, focusing on proactive service and personalized relationships.
Key Responsibilities
- Collaborate with customers to develop tailored plans for optimal value extraction from Check Point’s technologies.
- Serve as the pivotal technical contact, offering guidance grounded in best practices and aligning recommendations meticulously with organizational needs.
- Act as a consistent advocate for customers, facilitating internal discussions with support teams to ensure comprehensive issue resolutions.
- Leverage extensive experience in Check Point and Cyber Security domains to provide in-depth knowledge and infuse specialized expertise.
- Understand clients' needs, environments, and goals, customizing roadmaps for their success.
- Proactively assess the status of clients’ Check Point environments, anticipate problems, and recommend changes to optimize configurations.
- Organize knowledge‑sharing sessions and workshops to increase clients’ IT staff's knowledge and support capabilities.
Qualifications
- 7+ years of experience in Check Point or Cyber Security domains, including security engineering/sales engineering.
- Effective communication and collaboration skills.
- Customer‑focused with strong advocacy abilities.
- Strong analytical thinking and goal‑oriented approach, with a proactive problem‑solving mindset.
- Demonstrated ability to work collaboratively in teams.
- Experience in organizing training sessions and workshops.
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