Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are widely used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a candidate with in-depth industry knowledge and technical expertise to assist customers in gaining market share and increasing operational efficiencies. The role involves providing technical and consultative leadership on complex engagements, focusing on specific industry sectors or service offerings.

Responsibilities

• Provide technical and consultative services on NetWitness solutions across various complex projects, including workshops, requirements analysis, solution design, documentation, and training.
• Collaborate closely with project managers, team members, and clients to ensure smooth project execution and transition.
• Manage multiple work streams, define deliverables, and ensure projects adhere to methodologies, margins, and scope of work.
• Lead quality assurance activities, including technical reviews and validation of requirements.
• Develop proposals addressing client needs, including prototyping and functionality design.
• Act as technical lead on small to medium projects or workstreams within larger projects.
• Understand customer challenges and provide strategic solutions aligned with long-term goals.
• Analyze large datasets to provide logical options, produce documentation, and ensure customer satisfaction.
• Maintain activity reports, progress updates, and end-of-project documentation.
• Provide knowledge transfer and training during and after project completion.
• Create detailed project plans and validate statements of work.

Technical Responsibilities

• Assist customers in threat hunting and detection, tracking threat actors and their TTPs.
• Develop detection content, use cases, queries, alerts, dashboards, and reports within NetWitness to identify threats and anomalies.
• Assess customer visibility gaps and recommend improvements.
• Collaborate with incident response teams and provide expert advice on attack investigations.
• Support sales project scoping and provide guidance to clients.
• Contribute to technical course development, assessments, and content quality assurance.
• Assist with lab deployments, upgrades, and participate in public training events.

Required Experience / Qualifications

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Knowledge of networking and security infrastructure, data flow analysis.
• Strong communication skills (verbal, written, listening, presentation).
• Analytical and problem-solving skills.
• Proficiency in logs, events, packets, and incident analysis.
• Knowledge of collection methodologies such as Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Awareness of threats, security trends, and policies.
• Excellent workshop facilitation and interpersonal skills.
• Professional-level English proficiency.
• Federal security clearance is a plus.