Product Manager (Legal Operations)

PSI is a leading Contract Research Organization (CRO) with about 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full‑service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high‑quality, timely services across a broad spectrum of therapeutic indications.

At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally. We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.

Job Description

PSI is looking for an experienced Product Manager to join our global Legal team. In this role, you will lead the implementation, roll‑out, and ongoing enhancement of a global Contract Lifecycle Management (CLM) system (ContractPodAI). You will play a strategic role in embedding automation and AI into the Legal team’s operations, digital transformation, and long‑term vision.

Responsibilities

• Project Leadership : Lead the end‑to‑end implementation of the AI‑enabled CLM system (ContractPodAI) in collaboration with an external implementation partner.
• Business Analysis : Translate legal and business needs into functional specs and user stories.
• Stakeholder Engagement : Facilitate workshops, demos, and feedback loops across teams.
• AI Integration : Prioritize AI use cases such as contract analysis, clause extraction, risk scoring, and workflow automation.
• Product Development & Testing : Oversee configuration, testing, and UAT.
• Change Management & Training : Drive user adoption and lead training efforts.
• System Maintenance : Manage updates, master data, and access rights.

Qualifications

• Bachelor's degree in Business, Law, IT or a related field.
• Advanced degree or certification (e.g. PMP, CBAP) is a plus.
• Experience as a Product Manager or Business Analyst in legal tech, enterprise software, or AI‑driven platforms.
• Experience with contract lifecycle management (CLM) processes. (ContractPodAI experience is a plus).
• Strong project management and communication skills.
• Team player.
• Proficiency in English (C1 level).

Additional Information

PSI is a passionate, organically grown, award‑winning full‑service CRO that dares to be different. As a dynamic and global company, we bring together more than 3,000 driven and dedicated experts across 60 countries to help make a positive impact on patient lives.