Presales Engineer

Pre-Sales Engineer - Cybersecurity

About the Role

At Ingecom Ignition Italia, we are looking for a Pre-Sales Engineer to join our technical team and act as a trusted technical advisor for partners and customers.

This role is key in supporting the sales organization by designing, presenting, and validating IT solutions, combining strong technical expertise with business understanding and excellent communication skills.

Duties & Responsibilities

As a Pre-Sales Engineer , you will be responsible for:

• Working closely with the sales team to support all pre-sales activities, including customer meetings, solution presentations, and technical workshops.
• Understanding customer and partner requirements and translating them into effective IT architectures aligned with Ingecom Ignition’s portfolio.
• Acting as a technical reference for partners and end customers throughout the pre-sales cycle.
• Designing and delivering technical presentations, demos, and solution proposals.
• Managing and executing Proof of Concept (PoC) activities, from planning to validation, in collaboration with resellers and end customers.
• Supporting initial configuration, deployment, and validation of solutions during early project phases.
• Serving as a technical interface between vendors, partners, customers, and internal teams.
• Delivering technical training sessions, workshops, and enablement activities (classroom, online, or on-the-job).
• Keeping up to date with market trends, emerging technologies, and vendor solutions.

Qualifications & Experience

Core Requirements

• Proven experience in IT, preferably in pre-sales, technical consulting, or engineering roles.
• Strong ability to collaborate with multiple stakeholders: sales teams, vendors, partners, and customers.
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Good command of English (B1–B2 level), for interaction with vendors and technical documentation.
• Willingness to travel within Italy as required.

Technical Skills & Expertise

Hands-on experience in one or more of the following areas:

• Networking: LAN, WAN, SD-WAN
• Endpoint technologies and IT infrastructure
• Cloud and virtualized environments
• IoT / OT systems
• Managed IT services
• Enterprise hardware and software technologies

Nice to Have

• Experience delivering technical training or workshops.
• Knowledge of or experience with vendors such as: Fortinet, Palo Alto Networks, Proofpoint, SentinelOne, Vectra, or similar IT solutions.
• Relevant certifications, either vendor-neutral or vendor-specific.