PLM Solution Analyst

Overview

We are looking for a Solution Analyst to join our Milan office within the Services team (after sales). The role focuses on maximizing customer benefits and ensuring project success on 3DEXPERIENCE platform adoption.

Responsibilities

• Define and propose a transformation path toward an integrated Global Solution, enabling the customer to achieve business objectives leveraging 3DS expertise powered by the 3DEXPERIENCE platform


• Lead customer workshops to map AS-IS processes and use cases, define TO-BE processes and operational flows, and run a gap analysis between 3DS solutions and customer needs


• Challenge and optimize customer business processes to drive Digital Transformation and value creation, by proposing 3DS Solutions in line with company strategy


• Foster alignment among 3DS teams to create a shared vision of the Solution Architecture and ensure project success.


• Oversee and actively support SIT/UAT phases, conducting test planning, defect management, and stakeholder communication to ensure smooth transition to go-live


• Ensure the delivered solution is aligned with the Scope of Work (SoW) and meets customer expectations throughout the adoption phase


• Act as the main communicator between the customer and internal teams, including software developers, algorithm experts, infrastructure consultants, and system integrators.

Qualifications

• Bachelor’s or Master’s degree in Informatics, Management Engineering, Mechanical Engineering, or a related field or equivalent professional experience


• 5+ years of proven experience as a Functional/Business Analyst in IT system integration within Manufacturing domain (automotive, aerospace, industrial equipment, or similar)


• Solid knowledge on web application architecture (APIs, Web Services), data analysis, data migration processes and ICT systems analysis


• Functional understanding of PLM systems and manufacturing concepts such as EBOM, MBOM, Bill of Process, and Work Instructions


• Demonstrated experience supporting SIT, UAT, and go-live activities; comfortable managing defect logs, coordinating testing teams, and liaising with end-users


• Basic familiarity with ERP, APS, MOM and MES systems


• Availability and willingness to travel


• Fluency in Italian and English, both written and spoken

What’s in it for you

• An international and diverse working environment in a collaborative team


• Flexible working hours with a hybrid working model, a good work-life balance


• Extensive skills and career development programs to build your journey with us


• Comprehensive benefits package with car, private health insurance, and meal voucher included