Plant Quality Manager and Gran Rivoli Quality Coordinator

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Position summary We’re looking for a

Plant Quality Manager and Gran Rivoli Quality Coordinator

in

Rivoli (TO). This role is responsible for the overall management of the plant’s Quality Department and all related activities, acting as the primary quality contact for customers. In addition, the role is accountable for coordinating the Quality functions across all Gran Rivoli plants, ensuring alignment, consistency, and continuous improvement of quality standards and processes. The position reports directly to the Plant Manager and is a member of the Plant Leadership Team. Within a matrix organization, it also receives functional guidance from the EU Operational Quality Lead and gran Rivoli Operations Lead.

Main opportunities and challenges: The role is focused on ensuring strong plant quality performance, with full responsibility for daily operations, customer satisfaction, and system compliance. Key opportunities include improving process control, reducing defects and COPQ, and building a solid, accountable quality team while supporting production and successful product launches. The main challenge is balancing day-to-day operational demands (customer issues, audits, production support) with continuous improvement and prevention, in a context of high customer expectations and production pressure. Coordination across Gran Rivoli plants adds complexity, but success depends primarily on delivering stable and reliable performance at the local plant level.

Main responsibilities - Represent the

Voice of the Customer , ensuring “Ultimate Customer Satisfaction” by managing and strengthening customer relationships and facilitating all quality-related interactions. - Lead and develop the Quality Department through a

collaborative approach , ensuring effective team performance, capability building, and training aligned with customer requirements. - Provide leadership and direction for all

plant quality activities , ensuring effective support to production and prompt resolution of quality issues. - Coordinate and align the

Quality Departments

across three additional plants within the Gran Rivoli organization , ensuring consistency of standards, processes, KPIs, and continuous improvement initiatives, while fostering collaboration and sharing of best practices. - Prepare, manage, and control the

department budget , ensuring alignment with and achievement of plant objectives. - Define, monitor, and report all

Quality KPIs

(e.g., External PPM, customer complaints, scorecards, scrap), driving actions to improve performance. - Monitor and ensure compliance with

customer quality

portals and requirements , maintaining up-to-date standards and documentation. - Maintain and continuously improve the

Quality Management System

in accordance with

IATF 16949, ISO 9001 , and customer-specific requirements. - Lead and/or support

Corrective Action processes

(CARs),

including root cause analysis and implementation of sustainable corrective and preventive actions. - Drive and support

Continuous Improvement initiatives

(e.g., Lean, Six Sigma, Kaizen, Red X, Black Belt programs), promoting a culture of operational excellence. - Participate in and support the

Advanced Product Quality Planning (APQP)

process for new launches, ensuring successful

Safe Launch

and

PPAP

approval. - Act as a key

interface between Plant and Divisional Quality functions , ensuring alignment and effective communication. - Monitor and control

Cost of Poor Quality (COPQ)

and other quality-related costs. - Lead the management of

customer complaints , ensuring timely investigation and resolution through structured methodologies (e.g.,

8D ). - Ensure the

effectiveness, capability, and development of the Quality Team , enabling proper execution of all quality processes and systems. - Oversee and ensure execution of the

Quality Audit program

across all levels (process, product, system, and customer audits)

Job position requirements Education:

University bachelor degree: Bachelor Degree in Engineering

Professional background • 5 years of experience as a supervisor; • Tier1 automotive component supplier manufacturing experience preferred.

Hard skills Essential: • Strong knowledge of

blueprint and specification reading , dimensional measurement, capability studies,

Gauge Repeatibility & Reproducibility SPC

(Statistical Process Control) , and

GD&T (Geometric Dimensioning and Tolerancing) . • Solid understanding of

IATF 16949 / ISO 9001 / VDA standards

and customer-specific requirements. • Proven experience with

core quality tools

(FMEA, PPAP, SPC, MSA) and

metrology systems , including CMM. • Good understanding of

process engineering principles . • Experience in

product launches

(APQP, PPAP, Safe Launch). • Strong

problem-solving skills

with the ability to manage multiple projects and deadlines. • Ability to

influence, escalate issues effectively, and manage conflicts

constructively. • Demonstrated

leadership and people management skills . • Strong

communication and interpersonal skills , with the ability to work effectively in a team environment. •

Strategic mindset

combined with a hands-on operational approach with a challenging production environment. •

Self-motivated , able to work independently with minimal supervision. • Strong

organizational and prioritization skills . • Availability for

overtime and business travel , as required. •

English proficiency (B2/C1)

required.

Considered as a plus : •

IATF 16949 Quality Certification • VDA auditor certification

Soft Skills • Ability to manage multiple projects and deadlines, ensuring prioritization and timely delivery. • Strong ability to influence stakeholders, escalate issues appropriately, and manage conflicts constructively. • Proven leadership skills, with the ability to guide teams and drive performance. • Excellent interpersonal and communication skills, with demonstrated experience in people management and teamwork. • Solid business acumen, with understanding of operational and financial impacts on performance. • Self-motivated and proactive, able to work independently with minimal supervision. • Strong organizational and planning skills, with attention to detail and execution discipline

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

“If you are not contacted within 60 days after your application, the search should be considered filled. In compliance with law obligations and GDPR, your application could be considered for further opportunities aligned with you profile"