People Partner
Descrizione dell'offerta
The People team at SumUp works directly alongside business leaders to help build high-performing, scalable organisations – and this role sits right at the centre of that work. You’ll be the dedicated People Partner for our Field Sales and Commercial teams in Italy and new markets, a business area that’s growing fast and needs strong, consistent people support to match its ambition. If you’re energised by real ownership, complex challenges, and the chance to shape how a Sales organisation grows, this is the role for you.
People Partner — Field Sales Italy | Milan, Italy | Full-time
What You’ll Do
- Partner with Field Sales and Commercial leaders in Italy to support organisational planning, team structure, and hiring prioritisation alongside Talent Acquisition
- Streamline onboarding and off‑boarding to support a high‑volume hiring model, working towards a sub‑24‑hour set‑up time for new employees and onboarded consultants
- Review full‑time and consultant contracts in partnership with Legal and Sales leadership, making necessary adjustments and ensuring ongoing compliance
- Support the performance development cycle for Field Sales teams, including rolling out Seeds & Steps frameworks and upskilling leaders on performance‑based processes
- Build and maintain a regular reporting framework covering attrition, productivity, talent density, eNPS, and spans of control – using insights to surface risks and flag non‑obvious people issues early
- Collaborate with Compensation & Benefits to ensure SumUp’s offer remains competitive and continues to attract top Sales talent across Italy
What We’re Looking For
- Experience supporting Sales teams in a high‑growth or high‑volume environment, including both FTE and consultant or self‑employed workforce models
- Deep knowledge of Italian employment law and people practices, with the confidence to navigate complex or sensitive employment situations
- Strong ability to build trust quickly with senior leaders and translate business needs into practical, grounded people solutions
- Fluency in Italian and English, with French considered a strong advantage
- Comfort working with people data and analytics to track trends, identify risks, and bring evidence‑based recommendations to leadership
Benefits
- Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office‑first setup
- Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone’s perspectives are respected and embraced