People & Culture Assistant Manager

Job Summary

The People & Culture Assistant Manager supports the effective delivery of Human Resources and employee experience initiatives. This role plays a key part in fostering a positive workplace culture, ensuring compliance with HR standards, and supporting the hotel’s mission to provide exceptional hospitality. The ideal candidate is proactive, detail-oriented, and committed to creating an engaging and supportive environment for all team members.

Key Responsibilities

Recruitment & Onboarding

• Responsible of full life-cycle recruitment process, from job-posting to on-boarding process.
• Coordinate onboarding and induction activities to ensure a smooth integration of new employees into the hotel.
• Maintain accurate employee records and ensure documentation is compliant with internal standards and local regulations.

Employee Relations & Culture

• Foster a positive and inclusive workplace culture aligned with the values of the Hotel.
• Support employee engagement initiatives, recognition programs, and internal communication.

Training & Development

• Assist in organizing training sessions, workshops, and development programs.
• Monitor training compliance and maintain training records in collaboration with P&C Manager and L&D Director.
• Help identify performance improvement needs and training solutions.
• Identify opportunities for staff development to enhance service excellence.

HR Administration

• Manage daily HR administrative tasks.
• Assist in tracking probation periods.
• Support payroll preparation.
• Ensure compliance with labor laws, hotel policies, and safety standards.

Qualifications & Skills

• Bachelor’s degree in human resources, or related field.
• At least 3-5 years of experience in HR or People & Culture roles, within the hospitality sector.
• Hold recognized HR certifications (such as CIPD, SHRM, etc.) represent a strong plus.
• Fluent level of English is requested; knowledge of any other language is an asset.
• Proficiency in HR software and MS Office Suite.
• HR Admin skills are preferable.
• Excellent organizational abilities and attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Strong problem-solving skills and a service-oriented mindset.

What We Offer

• A dynamic and supportive work environment in a luxury hospitality setting.
• Opportunities for professional growth and development.
• Competitive compensation and employee benefits.
• The chance to contribute to a team committed to excellence and authentic guest experiences.